Element by Marriott St. Louis Midtown

Everyone was friendly and food was good

Bed sheets was dirty looked like pee stains everywhere

The location of the hotel was pretty decent to a lot of places located around that you can eat at, with a few locations for entertainment purposes. Most of them were all within walking distance of the hotel.

What I didn't like during my stay was that some not all of the staff were a little bit on the rude side, the site advertised free wifi, but you had to sign up for their membership, also if you apply through a site like booking.com they will still charge you their room rates per night even after you have already paid for the room ahead of time.

We came to st louis for a funeral and decided on the 8th to stay the evening for the 12th and try to do a family zoo vistit so we booked this hotel... Arrived with a purchase through bookings.com when checking in was told 28$ per day or 40$ per day depending on vallet or parking in the back of the building. The front end associate said the hold on the card was for 50$ they charged a hold for almost 300$ even though I paid in full for the night on booking.com. ( this is still pending 24 hours later ) when going to the room to check it out before getting my father who cannot walk long... we discovered it had a full sized bed and a queen size bed as well as 1 little chair. For 6 people? In a suite... I was expressed to even though on booking it said 2 queen sized beds and 1 couch was in the room... the manager said that we couldnt be accommodated for the people that its only 4 people to a room and that bookings should never of went through with the sale.. that Marriott did away with couchs and that only some rooms have a couch ( well you would think being some rooms have one we would of had the room with a couch since thats what was booked on there site),but this wasnt the case. On top of that we were told to book a second room rather than being accommodated with a room with a couch for our family to fit and was expressed to that the rooms had queens when they very well didnt. There was a queen and a full, very noticeable size difference. We were on a budget so a second room for almost 300 wasnt something affordable for us. Long story short we were told we have to contact bookings.com to get a refund while standing in the building I called them. They sent an email over to the hotel and the front desk associate told me after going to the back to speak with im assuming the manager that they recieved the email and were going to cancel by submitting the cancelation on there end in a reply to booking.com...

Location is perfect for going to city winery Receptionist was great and valet guy nice Love the make up washcloth

Valet was backed up but only one staff No food after 10 Bed subject in a bit

In town

Nothing I can think of during my stay