Tru By Hilton Grove City Columbus

nice property

Really nice enjoyed my stay room was very clean and comfortable at breakfast ladies behind the counter went the extra mile for us . We will definitely be back

Excellent property

The people are always nice. The breakfast is super tasty.

We arrived around 10:40pm on Saturday night. We were traveling for a special event for our daughter to be held Sunday evening. We were walking our dogs around lunch time and were stung by hornets. Their nest was in the dog bag holder. I am allergic and went into anaphylactic shock. Transported to hospital. Missed the event we were traveling for … the hotel did not remove the nest nor mark it for other guests to avoid injury. They told us a manager would call- it’s Tuesday. Nothing yet but they did offer one night refund. My hospital copay is double that. Never again will we stay there which is unfortunate because we will be visiting our daughter frequently.

Staff was awesome

The property was overall well maintained but there was an awful odor coming around the refrigerator areas of the lobby that was strong and off putting. Our room was clean and enough of what we needed but the mini fridge was not cold at all. We did not report this as we were only staying one evening and checked in late. We went to breakfast around 830 the next morning and many items were already out and never replaced although I saw staff notice this. They did replace some and multiple people reported the lack of coffee before it was replaced 45 minutes later. It's a nice set up if maintained but when you offer breakfast until 10 it would be nice to have all options for that time.

The hotel was very clean. I checked in very late and the person that helped me was very nice and got me checked in quickly. My room was also very clean. The beds could be a bit better, but I would definitely stay here again.

Ll