Tru By Hilton Harrisonburg, VA

Nice clean location. Good location. Good price.

The bed was not the most comfortable.

The ease of finding it

I didn’t get any resolution on being given the wrong size Room And charged For A bigger room yet given a smaller room.

I like the room layout, just enough for 1, plenty of outlets for items to be charge. also like the layout of lobby. Breakfast with stay was great also and the times its available. I would stay her again! Day staff was friendly.

n/a

I asked to extend one night and the staff said yes. They took my id and said I was good to go. They did not tell me they doubled the rate. When I checked out at 5:45 am Friday 4-18-2026, I asked if I could extend another night. I was told they couldn’t since I went through booking.com and they didnt have any more rooms anyway. I told them they had already extended me one extra night, to which the staff said they weren’t supposed to do that since it went through a third party booker. I asked for a receipt. I was told they couldn’t provide me with one since it went through booking.com. She saw that I wasn’t charged for the extra night so she charged me for the night at double the rate of the original rate. Then she gave me a receipt for every night I was there including the nights where I booked through booking.com. That’s some shady stuff!

Clean with friendly staff. Right off the highway.

$75 pet charge seems high.

Very conveniently located and clean

AC Unit struggled to keep the room cool. We had to set the temperature at the lowest possible setting (66), just to be comfortable