Oaklands Hotel By Greene King Inns

Great place to stay a short walk into town. Great sized room and lovely beer garden. The only issue was that breakfast did not include any cold drinks e.g. water or juice

Overall out stay was good, staff were friendly and really helpful, food waa great, room comfortable but....lots of paint chipping off the wall which waa really unsightly! Bathroom great, would stay again ut definitely not in room 11 unless redecorated!

Great location with ample parking. Not many premises in Chester have so many TV screens with the bar atmosphere and a very good food menu. Some beers where off but still plenty of options to choose from. I will be staying there next year on the corresponding weekend with my friends from 50 years ago.

Jemma bar lovely - breakfast great - food reasonable - upgraded to room 10 however no drawers or wardrobe 3 hangers on wall exposed pipes made room hot - bathroom updated good - You could save on electricity as tvs and lights on early morning in lounge etc could turn off and section areas for eating am. Varnish on tables and other areas could be painted regularly for max effect. Tables sticky cleaning fluid perhaps/ however staff and all else fine. Comments for benefit of yourselves as worked in leisure all working life. Minimum attention for maximum rewards Thanks

We stayed for 1 night at Oaklands chester.The welcome was very friendly. We were in room2 The room was very clean .The beds were comfy .The onsuite the same .No complaints at all .we had2 meals Dinner the first night Breakfast the next morning.The staff were extremely helpful and friendly.Would have no hesitation in recomending Oaklands Maureen and Judith (Bolton)

Comfort and good atmosphere at all times of the day .

Pub/hotel was fine. I usually think you get what you pay for but the room we had wasn't up to scratch & hotel was full so couldn't change rooms. Small room - no problem. Paint flaking off walls - problem. Single glazed window- problem. Massive water pools every morning from condensation, running down the wall. Wardrobe - no wardrobe, just a wall bracket with a few hangers but not a big issue. Lovely bathroom apart from the shower curtain pole was stuck together with gaffer tape & the complimentary toiletries consisted of a tube of hand wash covered in someone elses makeup. Hot water pressure is non existent so don't try having a bath! Housekeeping staff where lovely as were the hotel/pub staff. It was lovely and warm though.

Location is good for either Chester Zoo or the old town, 20 minutes walk, room is well presented, positives are the big modern pub on ground floor, with 20% off food for those staying in the hotel and free onsite parking, the only slight negatives are the thin partition walls with other rooms and the gap at the door, causing it to bang from the draught each time somebody is passing through the corridor and using the front door.

First impression was that of a busy pub and wondered about comfort. Room was a little tired (understand they are going through a refurb) but ours was obviously still to so as there was flaking paint and a bare patch on the wall. It was also a little on the small side but then was only a base. Couldn't hear the pub, though one or two of the residents were noisy when coming back from a night out partying (but not the hotels fault). On the positive, you couldn't fault the staff - they couldn't do enough for you and were always friendly and courteous - particularly Emma who was on the breakfast shift who went out of her way to help with our needs. Food was good value and tasty and discount for staying added further value. Good base for a comfortable stroll into Chester (so avoiding the one way system and parking charges) Would we stay again? Possibly, once all rooms refurb'd (and avoiding Horse Race weekend)

Its was okay, i was disappointed with the room. The white sheets had some minor staining but the major issue was it seemed to have a wasp issue. There were 4 in the room when we entered, all on the windowsill. We got rid of them but more appeared by morning, i think they had a wasps nest in the wall behind the radiator as the plaster was coming away leaving a hole in the wall. They seem to like using tape to fix things, the window vent in the bathroom was being kept in place by tape and the light shade had tape around it and you could see lots of dead bugs in the light shade. We didn't spend much time in the room and only stayed one night so it was sufficient. The staff were all friendly and the service was quick. Food was good.