Burntwood Court Hotel

Visited for a wedding, fantastic venue with all facilities convenient and good quality

Standard of bedroom, not at the level expected

The room was really outdated and definitely not worth what we paid.

I didn't like the fact there was no water in room on arrival also i paid £10 for 4 bottles of water to make tea and coffee also the plug in the sink was stuck when i got it out it was filthy with paper and long dark hairi have taken a picture of the plug apart from that it was fin just the carpets were sated

Staff, breakfast, room size all good

Bed too small, only a double in a superior room is not good enough. Shower room was big but the shower cubicle was too small.

Here for a wedding. Lovely room and facilities. Bed very comfy. Staff pleasant

Nothing - all good

It was a lovely hotel .very quiet

It was quite hot when we was there .i like the heat,but the room was very hot and even with the windows open it was to hot for our lass..also there are no blinds ,we were on the ground floor so had to have curtains drawn or anyone walking past would see in .

The staff were helpful and pleasant

The room was noisy due to service vehicles and service traffic such as laundry trollies passing very very close to the window. The room smelled strongly of powdered carpet cleaner and the shower had black mould in it and the bed was rock hard.

Nice room and clean

Was ignored at reception trying to check out. By the fourth phone call being ignored I interrupted and asked if I could leave room card. I work in customer service always deal with the person in front of you before a phone call!!