The Greek Resort

I went 30 miles with my taxi do you find it a dirty, incompetent hotel staff. The woman was sitting at a desk and informed me first of all that I would have to pay cash. I went to the ATM machine across from her desk but it was not functional. Then I asked for the hotel to reimburse my driver because I had paid for the specific room that the hotel on your website, Hotels.com, said would include a free airport shuttle. She denied it said that. So I didn’t look it up and it explained and showed her the facts. She kept disputing it in spite of reality And I begin to get frustrated. She got her boss. “Jay” on the phone. I told him I was in Dominican Republic to lecture on business and I would be sure to use this mini case to start off. Also that I would use the same in my future MBA lectures at the University and other business conferences. I’ve stayed in hundreds of hotels in dozens of countries and by car this is the worst ever. He finally agreed to refund my money and I paid the $50 to have my taxi take me back to the airport to a decent, clean, honest, hotel. I’ve had better hotel experiences in Mali, Cambodia, Honduras, and Nepal after civil wars, earthquakes, hurricanes and flooding, than this excuse for even just decent customer service. I will never stay in such a place again and I worry about Hotels.com offering such facilities on their website. And yes I’m going to write up his experience for a future article as well as offer several lectures about it to warn others .

I will review the pros and cons of the Greek hotel. Pro: the breakfast was delicious, the staff was friendly and attentive, the view is wonderful( beach is one step out of the hotel), and the bed is big and comfortable. Cons: the room was not cleaned well( everytime I stepped on the floor without my flip flop my feet would get really dirty, The ac does not cool the bedroom either all (and it gets really hot inside the room, no appliances in the room (like a mini fridge), food is really expensive(double that of other restaurants offer) the floors of my room were always wet because it was raining very night, did not look like in the pictures and ads either all, loud music until late (even when there was literally no one there but the staff), and finally the showers which were not clean and filtered water, I felt like I was taking a shower in the ocean, my hair and skin felt salty after each shower. Anyway if you want a frat like hotel the Greek is great for you, cause you won’t be able to sleep early because of the insanely loud music and because the showers are really salty just like beach water.

Nice place in the heart of Bavaro, like the downtown of Punta Cana. Staff is very nice and commited to customer service. I did not get the room I booked but the one I've got was excellent, I liked the balcony facing the street. The included breakfast was delicious and fresh, give a try to the Dominican option. The beach is just a few steps from your room and the parking lot is a plus. thanks

All employees are awesome!!!

Great value and location. Very nice staff.

The place or the room didn’t looked like they pictures service in the restaurant apart from one waitress were suck

Location is excellent, just in front of the beach. Great place for party goers, but not such for family groups or people looking for a quiet time by the beach.

It was hard for the gps to find the location.

The place wasn't as I imagined it, but it is very affordable and the beach is soooo amazing, I had dominican Breakfast and it was really good. The ladies at the front desk (Maria and Edimar) were the best, always willing to help with a smile and great attitude, you ladies make my stay the best... thanks

Ordering my food at the restaurant took too long