Pickalbatros White Beach Taghazout - Adults Friendly 16 Years Plus - Ultra All Inclusive

Personnelle et services mise en place

RAS

Beautiful pool view and sea view! Literally a step away from the beach which is really nice for walks and activities without having to travel. All the staff were very lovely - special shout out to Ahmed at reception for organising excursions, Farhat and Elmahdi for excellent bar service and Jamal at the door for excellent service. We enjoyed our time there.

It’s not really an ultra all inclusive as they advertise, there’s nothing ultra about it. Still a very nice hotel but I would just call it an all inclusive. Food was alright but lacked variety. The 24/7 food could be better than just bakery. It would be nice if the hotel phones worked and the app chat worked because it’s not very convenient to walk all the way to the reception to ask a quick question.

Nice beachfront hotel with friendly staff

Area around the hotel run down and nothing to do in the evening . Limited food options if you are staying longer . The one restaurant u can book is Moroccan and it was excellent- maybe another one or 2 choices would enhance the overall holiday experience.

Great clean all inclusive resort. Best food at an all inclusive we've had - really tasty each day. Really love the 24/7 pastries and coffee available. We sometimes get bored at resorts; but as the public beach and promenade were on the door step of the resort you had plenty of things to do outside the resort e.g. we went surfing and went for a long walk to Taghazout.

Communication was hard. Phones in the room didn't work so if we had an issue we either had to message on booking.com (which gave a delayed response) or walk all the way to the front. Spa experiences were far overpriced. However, this is still the best resort one of the best resorts we have stayed at.

Emplacement, piscines et personnel

Vieillot, restaurant moyen, au final cher

Everything

Nothing

We chose this hotel to celebrate our honeymoon, a special occasion that we were truly looking forward to. Unfortunately, the experience did not meet our expectations. Before arrival, I called the reservations team and clearly mentioned that we were celebrating our honeymoon. However, from the moment we arrived, there was no acknowledgment of it. The check-in experience felt very cold and transactional. It seemed as though the goal was simply to get the paperwork signed rather than create a warm welcome or a memorable first impression. We booked a room with a private pool, but the pool did not feel private at all. The room itself was disappointing, and the towels were extremely old and worn out. On one occasion, housekeeping serviced the room but forgot to replace the towels and amenities, leaving us to chase after staff just to get basic necessities. Now, let's talk about the food. The hotel has two main restaurants offering a wide variety of dishes, but unfortunately, the food lacked flavor. There is plenty of food, but very little taste. Something is missing: soul, passion, and an emotional connection to what is being served. The chef kindly prepared two pasta dishes for us, Arrabbiata and Bolognese, but honestly, I have had better pasta at a casual neighborhood restaurant. The juices had no real flavor, and even a simple tuna sandwich usually a reliable option was surprisingly bland. Service around the pool was also disappointing. Everything is self-service, drinks take a long time to arrive, and there is only one bar. One waiter was expected to manage the pool area, take orders, and clean tables, which is clearly not enough support. The most frustrating moment happened with our car. We handed it over to the valet service, and when it was returned, the battery was completely dead because the lights had been left on. When we raised the issue, the response from the valet was that his job was simply to park the car.