4972-2 Oaza happo, Hakuba, Nagano, 399-9301, Hakuba, JP
Indoor Swimming Pools
Unwind in one of the 4 indoor swimming pools after a day on the slopes.
Complimentary Amenities
Benefit from complimentary wireless internet, ski storage, and a television in a common area.
Convenient Shuttle Service
Enjoy easy access to the slopes with the complimentary ski shuttle.
With a stay at Alpine Lodge in Hakuba, experience convenience and comfort steps away from Hakuba Valley Ski Area. Book now for an unforgettable stay.
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I booked what was falsely advertised as a 5-bed, 1-bath family suite but was given a much smaller 2-bed room. To make things worse, the bathroom door was locked from the inside and completely unusable for our entire stay. I notified the manager, Shane immediately, and while he promised to fix it that day, it was never addressed. We had no access to a toilet, sink, or shower—something essential, especially during a snowboarding trip. When I brought it up again, he apologized but said he was too busy. On top of all that, the room was freezing at night he said they have floor heating, which barely works. I expected much more for $294 a night and would have appreciated even a partial refund. Very disappointing experience.
Shane and team made it a very pleasant experience, great accomodation
Great location and super friendly host.
Theer was only 1 person running Alpine Lodge for 30 guests, so room was not ready for check-in until 6.30pm, and the host was unreliable for promised pick-up and drop offs, so we had to pay for taxi's both ways. Property generally old and run down, and needs some significant maintenance, cleaning and clearing of clutter.
Shayne really made this accommodation worth the visit. He’s very hospitable, knowledgeable and all round a great host. I think his breakfasts every morning were the extra mile and really great way to start a day out in the snow. Some work to be done to the place but I think the positives outweighed these details.
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The staff were very nice!
Shane (owner) was very accommodating and helpful, overall good guy. Everyone that works there was equally helpful and in a good mood. Awesome breakfast every morning. The lodge is a short 5 to 10 minute walk to town, and to the lifts. Would definitely stay at Alpine Lodge again.
Staff was friendly and breakfast was great. Place was more of a hostel vibe with limited amenities. Washroom was small with drainage problems. Beds were comfy but rooms were cold. No hot tubs or pools on site but available in surrounding hotels. Walking distance to the main strip to eat but you need reservations for almost oll restaurants. Staff was friendly and accommodating. Overall place was dated but ok to stay in if you're planning to be outdoors for the day. fairly
Great property location and friendly staff. Older property that could do with a freshen up but was kept clean and tidy.
