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8 / 10 Guest Rating

Alpine Lodge

4972-2 Oaza happo, Hakuba, Nagano, 399-9301, Hakuba, JP

Alpine Lodge - main view

About the Property

Indoor Swimming Pools
Unwind in one of the 4 indoor swimming pools after a day on the slopes.

Complimentary Amenities
Benefit from complimentary wireless internet, ski storage, and a television in a common area.

Convenient Shuttle Service
Enjoy easy access to the slopes with the complimentary ski shuttle.

With a stay at Alpine Lodge in Hakuba, experience convenience and comfort steps away from Hakuba Valley Ski Area. Book now for an unforgettable stay.

Facilities & Amenities

Hot springs nearby
Free WiFi
24-hour front desk
Garden
Ski storage
Outdoor furniture
Downhill skiing nearby
Cross-country skiing nearby
Ski storage
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Hot springs access available from 10:00 AM to 10:00 PM.Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent14 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

T
Terra
Verified booking
partner
Standard Room
Stayed in Apr 15, 2025

"Good"

2.0

I booked what was falsely advertised as a 5-bed, 1-bath family suite but was given a much smaller 2-bed room. To make things worse, the bathroom door was locked from the inside and completely unusable for our entire stay. I notified the manager, Shane immediately, and while he promised to fix it that day, it was never addressed. We had no access to a toilet, sink, or shower—something essential, especially during a snowboarding trip. When I brought it up again, he apologized but said he was too busy. On top of all that, the room was freezing at night he said they have floor heating, which barely works. I expected much more for $294 a night and would have appreciated even a partial refund. Very disappointing experience.

Helpful?
H
Hendrik
Verified booking
Standard Room
Stayed in Mar 8, 2025

"Exceptional"

10.0

Shane and team made it a very pleasant experience, great accomodation

Helpful?
R
Ryan
Verified booking
friends
Standard Room
Stayed in Feb 17, 2025

"Exceptional"

10.0

Great location and super friendly host.

Helpful?
D
Darren
Verified booking
family
Standard Room
Stayed in Jan 23, 2025

"Good"

4.0

Theer was only 1 person running Alpine Lodge for 30 guests, so room was not ready for check-in until 6.30pm, and the host was unreliable for promised pick-up and drop offs, so we had to pay for taxi's both ways. Property generally old and run down, and needs some significant maintenance, cleaning and clearing of clutter.

Helpful?
K
Kahli
Verified booking
partner
Standard Room
Stayed in Jan 18, 2025

"Excellent"

8.0

Shayne really made this accommodation worth the visit. He’s very hospitable, knowledgeable and all round a great host. I think his breakfasts every morning were the extra mile and really great way to start a day out in the snow. Some work to be done to the place but I think the positives outweighed these details.

Helpful?
M
Makoto
Verified booking
Standard Room
Stayed in Apr 29, 2024

"Excellent"

8.0

オーナーがとても親切!

Helpful?
Y
Yui
Verified booking
friends
Standard Room
Stayed in Feb 26, 2024

"Good"

6.0

The staff were very nice!

Helpful?
E
eddie
Verified booking
family
Standard Room
Stayed in Feb 26, 2024

"Exceptional"

10.0

Shane (owner) was very accommodating and helpful, overall good guy. Everyone that works there was equally helpful and in a good mood. Awesome breakfast every morning. The lodge is a short 5 to 10 minute walk to town, and to the lifts. Would definitely stay at Alpine Lodge again.

Helpful?
C
Claire
Verified booking
friends
Standard Room
Stayed in Feb 19, 2024

"Good"

6.0

Staff was friendly and breakfast was great. Place was more of a hostel vibe with limited amenities. Washroom was small with drainage problems. Beds were comfy but rooms were cold. No hot tubs or pools on site but available in surrounding hotels. Walking distance to the main strip to eat but you need reservations for almost oll restaurants. Staff was friendly and accommodating. Overall place was dated but ok to stay in if you're planning to be outdoors for the day. fairly

Helpful?
B
Barry
Verified booking
family
Standard Room
Stayed in Feb 8, 2024

"Excellent"

8.0

Great property location and friendly staff. Older property that could do with a freshen up but was kept clean and tidy.

Helpful?
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