Kimpton - Pittman Hotel by IHG

Room was great, Staff was excellent, bartender terrific. It's next to Deep ellum so loud but it's also right next to Komodo (lots of commotion )and the traffic in the front is absolutely terrible, especially on the weekends.

Staff of the hotel are very nice and mostly helpful (we were charged twice and they said they fixed it but still waiting on the refund), however the restaurant staff are horrible. You can’t understand them, they run around but get nothing done, and you have to wait as they slowly bring one item at a time. As for the hotel, it’s not very clean; our side tables had tons of sticky water marks from glasses, it clearly hadn’t been cleaned at all. The bathroom had hairs stuck to the walls, and the cleaning lady never came twice in a town. We had to call and request it although they are supposed to come daily.When she did come she Was there for such a short time, I’m not really sure she did more than make the bed. The area of Deep Ellum is sketchy as hell. We saw multiple drugged out people fighting with cops and our 1 year old almost got run over by a person blowing a red light. I wouldn’t recommend going out after dark, and even during the day you have to dodge homeless drug addicts begging for money. I’ve unfortunately had to stay here three times now since my company pays for it, but I can’t in good conscience recommend this place at all.

Remodeled

The staff was very nice and helpful. Everything was clean and well maintained. The onsite restaurant has nice employees but isn’t well staffed and the food doesn’t taste great.

great location and excellent staff

Great hotel

Chambre plutôt confortable. Propreté. Climatisation silencieuse. Personnel plutôt agréable.

Hôtel extrêmement bruyant ! Pour dire, des bouchons d'oreilles sont même prévus sur les tables de nuit ! Il y a un bar juste en bas avec une musique très forte jusqu'à 2h du matin et des voitures qui font hurler leurs moteurs. Le parking est cher (50$ par nuit). Le petit déjeuner est trop cher pour la qualité qu'il propose. La douche inonde la salle de bain car il n'y a pas de paroi.

Comfortable stay and nice restaurant. Staff was friendly and accommodating. I was here for business so didn’t get to explore the area so much but looked like a downtown city vibe. I didn’t get to use the pool but looked decent - didn’t like that it wasn’t on a terrace though. That’s my only feedback otherwise def a good choice and solid price.

Everything you need!!