Holiday Inn Express & Suites Dayton East - Beavercreek by IHG

This hotel is in a good location. They have quiet hours in the evening, which was very nice. There was a good variety of food available for breakfast.

Everything is perfect except at the checkin counter service.

Convenient.

The breakfast was good, especially the 24/7 coffee machine. The bathroom was really nice with the updated stand up showers. Very clean.

Didn't have a complaint about it.

Ver clean room. Bathroom very large with great shower. Nice breakfast assortment

Very clean!!

Checked in for a 2-night stay booked through Expedia at this non-smoking property. My room smelled like an ash tray, so I asked for another room. I was told nothing was available, even when I asked for any type of room. I told the front desk we wouldn't be able to stay and asked if my reservation would be refundable if I booked something else. Front desk said "yes" and were apologetic. I booked a hotel down the street then went to the front to process refund. Front desk said since I booked through Expedia I'll have to go through Expedia. Expedia said they would try to get a refund and that the hotel had to approve it. They refunded one night and said that was all the hotel would approve. Called the hotel. Front desk said it was the manager's call and that he was off-property and wasn't available to speak with, but that they would ask him again and get back to me. Never heard back. I asked Expedia what I did wrong and they said "nothing, I understand that this is frustrating". Moral of this story... avoid this property... they are dishonest. I'm dumping Expedia as well. I thought they would have my back in a situation like this, but they clearly don't. This property pocketed my reservation money while being unable to deliver what I reserved.

The staff was very welcoming and kind. The room was extremely nice and comfortable. Breakfast was excellent! The $5 Snickers bar from the vending area….not so much!!!

Difficult place to review. Rooms were clean and good size but very noisy. HVAC in room was very loud. Easily wakes you up when it turns on at night. Walls are also a bit thin. Could hear neighbors pretty easily. Bathrooms were nice, up to date, and roomy. Great workout room. Breakfast was a bit disappointing as some appliances were out of order (fountain drinks, pancake maker) and main dishes were heat and eat cheese or veggie omelettes. Cinnamon rolls were good as always. Nice area around hotel. Will stay elsewhere next time due to excessive room noise. If you can’t get a good night’s sleep then what’s the point of staying there?