Hilton Garden Inn Sudbury, Ontario, Canada

What breakfast? For $633.00, to get a continental breakfast would have been a plus! Instead, each time I’ve stayed here, i’ve been disappointed! Nothing, not even a muffin each morning and coffee available only for 4 hours! How freaking cheap are you for the money we just spent to stay there! I had a meal, one plate of pasta, zilch, nothing else and I paid $38 bucks plus a tip for the great server we had! Music was supposed to be background music, can’t even speak to my friends at the table for my meal, the singer was way too loud! Couldn't even make out what the server was saying! First time staying with you, in summer of ‘25, i had a Manager come to my door at 11am to see why I wasn't out of my room! In my 75 years of life, and a few trips around the world, also up in the Arctic, i have never had a manager come and knock at my door at 11am to see why I am not out of the room yet! I was shocked and embarrassed! I was alone in the room, my luggage at the door ready to leave and a manager escorting me out of the hotel! What the heck is that all about! I don't drink, or smoke, no noise, alone, never had a guest visit me or nothing and someone knocking at my door at 11am to tell me my time was up! Wow! Just wow! I left at 11:05! Escorted out the door by her! Then this morning, (in Sudbury for my DIL’s celebration life), I get a knock at 10:00 am and this deaf cleaning lady knocks at my door, and yells out loud non verbal, and it doesn't take me long to figure out she cannot speak, but why do that? Why come to my door one hour before checkout time and cannot ask what she wants or needs? My door clearly had the tag on it, do not disturb, why would she do that one hour before and then no one can explain what she wants or why she did that! We left at 10:30 ish! Breakfast was had at Tim Horton’s! I will never stay there again! No decent parking either! My husband has a disabled tag, but nowhere to park our SUV,not even a regular one!

No available coffee 24/7 like other hotels! Getting escorted out at 11:01, getting disturbed at 10:00 by cleaning lady but unable to request verbally or written why she did that! Still in shock! No muffin, continental breakfast for the $315 i just spent for EACH night I spent with you! No thank you! Never again!

The friendly staff & how clean everything was. From the moment you walk in, you feel relaxed.

The price was pretty high especially when the restaurant and pool were both closed during our stay.

Everything

Nothing

The room was wonderful along with the staff. We had dinner and breakfast at the hotel restaurant which was very good!

As there was Keg restaurant and other businesses close by the parking was very limited and we had a hard time finding a parking spot!