Holiday Inn Express - Jacksonville South Bartram Prk by IHG

Everything. Good breakfast.

Pillows were too soft. But the rest was all good.

Convenient and close to many restaurants and shopping.

There was one large winged bug that looked like a cockroach but honestly it is Florida so not too surprising.

Very clean. Exceptional free breakfast buffet

Confortável e agradável

The room was clean and quiet. The breakfast was very good with a lot of options.

Everything was fine

Perfect location for me. Surrounded by various food and shopping centers. Will stay here again.

nice

The staff was good. The issue I had in both rooms I was assigned was too much humidity in the air in the rooms. The temperature definitely got cold enough, not saying the room didn't get cold enough but it was like thick & damp & the air needed dehumidifying. I had trouble breathing well so due to this I didn't stay as long as I would've. Instead I went two doors down for the rest of my 2+ week stay. I wondered if I was given less than par rooms because initially I'd booked through expedia. You all lost a lot of business. Not to say I'd never stay again just would leave if at check in the air was thick like that again. The place could use some updating but the staff were all very kind. Oh another thing, maybe when you remodel, don't allow pets in every single room. Many of us have allergies & don't care to stay in rooms where animals are allowed. Designate only certain rooms as pet rooms instead of contaminating all the rooms & carpeting. Oh, did I also mention the staff was good?. They were & I hope you'll acknowledge that. How about an update to those air conditioners or a remodel? That would definitely assure repeat business. By the way, The staff & manager at the Hampton Inn were excellent. The rooms were not damp & the air conditioner functioned appropriately.