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7.3 / 10 Guest Rating

Capital O Hotel Los Caracoles, Acapulco

1300 Boulevard de las Naciones, Acapulco, mx

Capital O Hotel Los Caracoles, Acapulco - main view

About the Property

Convenient Location
Located just 2.8 km from Revolcadero Beach, guests at Capital O Hotel Los Caracoles, Acapulco can easily access top attractions like Barra Vieja Beach and Chapel of Peace.

Comfortable Rooms
Enjoy a comfortable stay in rooms equipped with air conditioning, flat-screen TVs, and private bathrooms at Capital O Hotel Los Caracoles, Acapulco.

Helpful Staff
Our friendly staff at the 24-hour front desk are always available to assist you with any information or requests during your stay.

To experience comfort and convenience in Acapulco, book your stay at Capital O Hotel Los Caracoles, Acapulco now.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Swimming pool
24-hour front desk
Garden
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Three beds - Photo 1
Standard Three beds - Photo 2
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Standard Three beds

Guests will have a special experience as the family room offers a private pool. Providing free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit offers 3 beds.

32 sqm
Sleeps 7
3 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningDeskSeating Area

STANDARD THREE BEDS

Non-refundable
Room Only
20% OFF$86.58

$69.26

Includes taxes & fees
Standard Two Beds - Photo 1
Standard Two Beds - Photo 2
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Standard Two Beds

The private pool is a top feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit has 2 beds.

24 sqm
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningDeskSeating Area

STANDARD TWO BEDS

Non-refundable
Room Only
20% OFF$67.34

$53.87

Includes taxes & fees
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Standard

The private pool is the special feature of this double room. Providing free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as garden views. The unit offers 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningDeskSeating Area

STANDARD

Non-refundable
Room Only
20% OFF$48.1

$38.48

Includes taxes & fees

Guest Reviews

7.3
Very Good117 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the clean hotel.

Categories

Cleanliness5.6
Service7.1
Location9.6
Room Quality6.6
Amenities7.6
Value for Money5.5
Food and Beverage8.6
Overall Experience7.9

Select topics to read reviews

J
JacquelinemxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 2, 2026

"Pésimo, pero pues por $1000 q se podía esperar. No"

1.0

--No hay cobijas o algo para arroparse en la habitación. --Solicite la factura, a un número de WhatsApp, y no te responden, OBVIAMENTE mi factura no me llegó en tiempo. --El personal, si amable, pero no te saben dar apoyo para guiarte para ir algún lugar. --LA ALBERCA VERDE DE SUCIA --El wifi pésimo

Helpful?
H
HectormxMX
Verified booking
extended_group
Standard Room
Stayed in May 1, 2026

"Lugar NO SEGURO para hospedarse. ¡Alerta!"

1.0

Cercanía al Mundo Imperial. Caminando llegas. Puedes tomar un transporte publico y llegasen 5 minutos.

Sufrimos un robo en la habitación, ni la gerencia del hotel ni los empleados de recepción quisieron darnos acceso a las cámaras de seguridad, argumentando que no tenían las claves. Se presentó denuncia ante la fiscalía del Turista del estado de Guerrero. Booking debe etiquetar este establecimiento como lugar no seguro. La Secretaría de Turismo de Guerrero tiene conocimientos de los hechos. Eviten este lugar. Puede ser peligroso.

Helpful?
J
JorgemxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Excellent"

8.0

Esta bien el lugar

Un poco sucia la alberca perp todo bien y amables

Helpful?
G
GazcamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

10.0
Helpful?
D
Dominguez YañezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Excellent"

8.0

La ubicación

Que la ducha del baño sale muy poca agua . No le dan mantenimiento

Helpful?
J
JeremymxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Exceptional"

10.0
Helpful?
A
Al MmmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 13, 2026

"Excellent"

8.0

La relación entre calidad y precio y la ubicación

Tuve problemas para el cobro, me están duplicando el pago

Helpful?
U
UTTAMmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"Excellent"

8.0
Helpful?
G
Graciela IsabelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 3, 2026

"TERRIBLE , NO CUENTA CON CATEGORÍA DE HOTEL"

1.0

Nada,

Pésimo servicio Instalación terribles Habitaciones sucias sábanas viejas mamchadas y rotas , toallas eran trapos rotos. Pésimo ambiente, ruidoso. No vale el precio, ese hotel deberia estar en categoría de hoteles de carretera y no incluirlo en esta página de tour operador mayorista, Pésimo todo.

Helpful?
T
tropico mxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 30, 2026

"La verdad muy mala experiencia no hay nada que hacer ahí solo estar acostado. Fue un día desperdicia"

7.0

Aunque la habitación es antigua estába limpia, Pero mate una mosca y 2 zancudos

En las fotos muestra una alberca muy bonita y no. Estaba enlamada verde sucia. El jardín descuidado apestaba a pescado ya que ahí tienen una pescadería

Helpful?