Crystalbrook Flynn

The location is fantastic! Wonderful customer service.

Nothing

Right from arrival to departure, the staff were exceptional. Friendly, chatty, and knowledgeable. My room was clean with a good view and quiet. I would highly recommend this hotel.

I did get confused with the stairs leading to different levels. However, this was my only problem.

The view

Rooms smelt damp, no toilet brush, barcodes to order drinks don’t work and don’t have all drinks, ran out of drinks there was no notification, doesn’t take much to put a sign saying you have ran out, food average at best, the reception being on a total different floor and having to go up and down to get from one side of the hotel to the other

Great location and lovely rooms.

The location was perfect. The cleaning staff were very helpful and friendly.

The pillows were awful, tiny room, air-conditioning was difficult to control. The towels were thin, maybe this is an advantage in a hot, humid climate? Fridge was so full of mini bar things we couldn't fit a bottle of orange juice in it. Lack of tea/coffee selection.