Rakuten STAY HOUSE x WILLSTYLE Haginishitamachi

家族で一棟貸し切りで宿泊しました。 チェックインの際、一時間半オペレーターへ繋がらず、呼び出し音だけがなり続け、手続きができず困りました。緊急連絡先に電話してやっと対応して頂けました。 それ以外はとても良かったです。

The property was located in the heart of the town. There were lots of grocery and dining options within walking distance. The beach was a short drive away too. We were able to drive to many scenic places like Akiyoshido Cave and the quasi national park from there. The house was spacious and very clean. The neighborhood was quiet other than during the elementary school’s break time when little children could be heard playing. The house was also well stocked, though I wish there could’ve been soup/ rice bowls, a kitchen scissors and a rice cooker. I was also slightly confused by the check in procedure but thankfully the Rakuten team responded soon enough to help us with it. Overall, it was a very pleasant 1 week stay and we enjoyed the place very much.

綺麗だしスーパーやコンビニも近くて便利でした。 欲を言えば柔軟剤やトースターがあれば凄い良かったです。 家族で泊まるにはとても良かったです。

Communications with the Rokuten seem not very understandable

位置在市中心，有停車位，方便遊覽所有景點

Das Rakuten Stay House war eine unserer besten Unterkünfte, die wir auf unserer knapp 4-wöchigen Reise durch Japan gebucht hatten. Ruhig gelegen, modern ausgestattet, sauber, mit allem versehen, was man braucht. Wir haben uns hier sehr wohl gefühlt und bedauern es, hier nur 2 Nächte verbracht zu haben. Check-in und Check-out haben problemlos funktioniert. Tipp für Hagi: unbedingt mit dem Fahrrad erkunden. Macht einen Riesen-Spaß!!!

中心部にあって、移動が大変便利です。 広さも十分で、家族連れには良い宿泊施設です。

The property was good, but the check-in process was ridiculously over-complicated and extremely annoying. Needing to provide photos of your passports, yourself, all of your guest’s information and then also having a video call is not worth the trouble. And it’s not like this place was cheap. It is much easier to just stay in a hotel and not deal with all this headache.

Awesome! Great place and very nice! Convenient location for me to visit my friend. Walking distance for doing and drinking. Thank you Japan 🇯🇵 2024!

Excellent location and very good layout for our family of four. There was a lot of room and the facilities were excellent. It was in a great location and we could park our car easily too. Highly recommend.