ResortStyle 4BR House with parking

Everything was good

Everything

I have to say that the location of the property suited us well but I also need to emphasise that it is the MOST UNCLEANED property I have ever stayed in, in my 76 years on this earth. I stayed with my wife, her sister and her husband. All very mature people.

My feet and my brother in law’s feet were black after we walked around the house barefooted. The soles of our feet were so black from walking barefooted around the kitchen/dining/lounge/bedroom area. Master Bathroom We first noticed the state of the master bedroom bathroom after we had had our first shower. The shower and surrounds were black and filthy. The water poured out the shower and there was no bath mat to absorb water. We had to use the hand towel. The ceiling fan outlet in the master bathroom was black with accumulated dirt. The drain of the shower was also dark with dirt. The air conditioning outlets throughout the house had accumulated large quantities of settled, greasy dust. The heating outlet on the wall in the dining room wall was black with years of grime. At one point I cleared the middle vent forth row down to make the point. All the ceiling heating vents in the lounge and the vents in most of the other rooms were sadly in a similar state. Kitchen There was one very old sponge cloth the clean the bench. After our first wipe of the bench the sponge was very dirty. We went out and bought our own cleaning equipment Range hood photo speaks for itself. It was covered with years and years of grime. The side vents of the range hood had spider webs across the vents and the nearby wall. Windows and sills Just about every set of windows (outside and inside) and sills and ledges and skirting boards throughout the house were covered in significant cemented dust. Again not cleaned in many a year I’d say. TV Cabinet. The glass TV cabinet glistened in dust with the sun shining through the back ranch slider. Coming back to the shower in the master bedroom - well both bathrooms. No bath/shower mats. No face cloths. We borrowed some bath mats to ensure water did not splash everywhere. Inadequate bathroom linen for four adults. Iron. The Iron had caked on grime that we tried to clean.

All in all a very DISAPPOINTING EXPERIENCE, we received an email prior to our stay there notifying us that we needed to pay an upfront $300 Damage Deposit which would be refunded 3-5 days after check-out we checked-out the 5th March and it has taken over a month and many calls to the property none of which were returned???. We finally receive our money back from Bookings.com SO BEWARE OF THAT. This place was far far from what I would describe a Resortstyle House upon arrival the stench coming from the 2 overloaded rubbish bins out the front hit us, on entry the code to the house did not work, nor did the heating, thankfully our stay was in warmer weather. The kitchen (which looked nothing like the photos) had benchtops marked as if not wiped down properly, the kitchen bin was absolutely grubby, the kitchen table with it's pink sticky dirty plastic table cloth was a joke, the floors were dirty as was the small glass table outside, which again looked nothing like the photos, the yard was very overgrown with litter strewn around and unattractive,. Back inside the TV was covered in hand prints and the bedrooms had 4 pillows on the bed of which only two had pillow cases, no other linen was found in any of the cupboards and no extra blankets, again thankfully it was warm during our stay.

Not much.

Upon arrival, noticed the garden had not been mowed. About a foot long. Was rectified the next day. Also, aircon was not working. Property advertised as having air conditioning.