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7.2 / 10 Guest Rating

Hotel Villas Santa Ana

Calle manuel suarez 1314 mocambo,boca del rio, Boca del Río, mx

Hotel Villas Santa Ana - main view

About the Property

Outdoor Swimming Pool and Garden Oasis

Hotel Villas Santa Ana is a tropical paradise just 700 meters from Mocambo Beach. Enjoy a refreshing dip in the outdoor swimming pool surrounded by lush gardens and relax on the terrace under the shade of swaying palm trees.

Comfortable Rooms with Modern Amenities

Each room at our 3-star hotel features a private balcony with pool views, perfect for unwinding after a day of exploring. With amenities like air conditioning, flat-screen TVs, and free WiFi, your stay will be both comfortable and convenient.

Convenient Location and Exceptional Service

Located near popular beaches and attractions like Los Delfines Beach and WTC Veracruz, Hotel Villas Santa Ana offers a prime location for your vacation. Our attentive 24-hour front desk and tour desk staff are dedicated to making your stay memorable.

Book your stay at Hotel Villas Santa Ana for a tropical getaway with unbeatable hospitality.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good91 verified reviews
AI Summary

Guests highly rate the ubicación and frequently praise the la atención de los recepcionista.

Categories

Cleanliness5.0
Service9.0
Location10.0
Room Quality6.0
Amenities7.0
Value for Money5.0
Food and Beverage8.2
Overall Experience7.5

Select topics to read reviews

S
SoniamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

10.0
Helpful?
I
IracemamxMX
Verified booking
family_with_children
Standard Room
Stayed in May 18, 2026

"MUY BUENA"

8.0

EL PERSONAL TUVO CONTACTO CON NOSOTROS HORAS ANTES DE LA HORA DE ENTRADA,FUERON MUY AMABLES DE IGUAL MANERA EL PERSONAL DE SERVICIO,LAS HABITACIONES COMODAS,LIMPIAS Y CONFORTABLES. MUY BUENA UBICACION,A ZONA MUY TRANQUILA...CERCA DE PLAZAS,PLAYA,RETAURANT. NOS GUSTO MUCHO Y REGRESAREMOS.

Helpful?
L
Luz YanethmxMX
Verified booking
family_with_children
Standard Room
Stayed in May 15, 2026

"Good"

1.0

Mal servicio, habitaciones sin aseo, sin aire acondicionado, sin agua. Pésimo todo

Helpful?
E
EduardomxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Regular"

7.0

La zona

El ruido nocturno

Helpful?
R
RojasmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 9, 2026

"Excellent"

8.0

Que solo era un aire acondicionado para los dos cuartos

Helpful?
C
CristianmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 9, 2026

"Exceptional"

9.0
Helpful?
C
ClementemxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"Excellent"

8.0
Helpful?
M
MiguelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

9.0
Helpful?
R
RamirezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Good"

5.0

No respetaron el precio d la aplicación y me cobraron más caro de q q estaba en la aplicación

Helpful?
P
Patron2410mxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"PESIMA ATENCION Y NO RESPETA LAS RESERVAS"

1.0

Ubicacion del hotel

Primero, no respetan las reservas hechas a traves de booking, (a pesar qie señale la hr de entrada junto con el chek in) tambien señalo que habia por lo.menos otras 3 peraonas en igual situacion. Segundo, a pesar que llegue 2 hrs antes solo para pagar y el pseudo gerente, dice que cancelo ka reserva porque llamo en repetidas ocasiones a n9 num de cel y no lo hizo a traves de la plataforma, en mi caso YO NO RESPONDO LLAMADAS DE NUMEROS DESCONOCIDOS. Tercero, pesima gestion del dizque gerente para la reserva, debio cancelar a traves de la aplicacion y no lo hizo ademas de actuar de forma altanera y prepotente, de igual forma se le hizo ver su error y ya cuando fue burlona actue de tu a tu y ahi si se quejo el individuo de que le estaba hablando fuerte y golpeado. Cuarto y esto es para BOOKING no me resolvio nada por la reserva, me ofrecia otro lugar al doble de precio, espero por lo menos que sancione al lugar por realizar estas malas practicas

Helpful?
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