Malia Holidays Hotel

Hard to give it just the three stars because we did enjoy the holiday but it felt like the hotel was run more like a detention centre with very strict rules which could really be slimmed down to people who are respectful. Perhaps it’s the experience of running a hotel on a vibrant, young populated strip (where drinking and partying is rampant) and it’s hard to determine the good from the bad. The saving Grace for the entire holiday/hotel experience was a lady at poolside called Aimilia, she is the life and soul of the pool side and really takes care of everyone there, we don’t have a bad word to say about her! I hope the hotel realise what they have with Aimilia 👍🏻.

Stayed here as a family of 5, we are in our early 40s and kids (18 and 19) we had 3 rooms which are very clean, all have air con (no extra charge) dated but I suppose that’s the look they are going for, cleaners were in every day. we had an issue with the drain on the first day in one of the rooms, we reported to reception and they gave us another room straight away for the night, the new room was better so we asked to stay in the new room and they let us, much bigger balcony. Shower curtain didn’t go right to the bottom of the tray like others mentioned but wasn’t really a problem as there is a shower mat to soak up the water. Pool area very nice, always clean and a decent size pool compared to other hotels, the lady who works during the day on the pool bar, Ameilia (I think) was very friendly and always stopped to speak always, happy to help, my wife forgot her sun cream one day and Amelia gave her some, true credit to the hotel. Although breakfast was included we never tried it as we liked to have a lie in after a late ish night on the strip. We never ate in the restaurant as we like to eat out so cannot comment on the food, although we did eat at the pool bar a couple of times and the food was ok, nothing special but what can you expect. We were getting to the pool anywhere from 11am - 2pm each day and always got 5 sun loungers no problem ( so no rushing around early to get a lounger) Location wise is perfect, right at the top of the strip, 2 minutes to a taxi rank, Irish bar across the road and a lovely bar next door serving food until late, there are 2 supermarkets straight across the street and a place to hire quads across the road as well 50€ for 3 days, we hired these and had a look around the island (best 50€ spent) On our last day the taxi we had booked failed to turn up and because their was 5 of us it was hard to try and get another taxi bus, we spoke to reception and told them what happened and they rang around a few places and got us a taxi minibus to take us to the airport. If your looking for somewhere, cheap with a good pool and friendly helpful staff and more importantly clean this is definitely a hotel worth staying at. Ignore the negative reviews, yes the rooms are a bit dated but we weren’t on holiday to sit in the room If your looking for 5* with plush furnishings this is not for you. But all in all this place served us well and we would definitely stay here again when we next come to Malia This hotel is actually on the strip but not next to all the loud bars and clubs which was ideally for us, 5 minutes down the strip you are at the clubs and lively bars, so when you’ve had enough, 5 minutes walk back to the hotel for a good nights sleep away from all the noise, hotel was quiet on a night time as well, no parties or anything like that. This is a honest review of our stay… now what you waiting for… get it booked, you’ll not regret it.

This was the first and last time I will ever stay here! A real disappointment! Do not waste your time and money staying here, I’m not simply a disgruntled customer this is genuinely like fawlty towers and something from out of the 1940’s. The breakfast if you could call it that is was a shambles paid extra for it and only ate it once spent my mornings in the venue next door. The staff… Soula the desk clerk has no manners whatsoever and doesn’t know how to speak to people her interpersonal skills are non-existent and made my experience even worse. The showers are a joke and water spills out every where. Please do not I repeat please do not waste your time and money here!!!

The hotel is in a perfect location at the centre of Malia next to the public bus stop which is very convenient moving to and from the airport and the port of Heraklion. It is very clean with a very friendly staff and the food and breakfast served is excellent in terms of variety and quality. Strongly recommended!

This lovey family run hotel saved our holiday... We were let down by a poor hotel in Malia and needed to find alternative. I found this on Booking .com and called to see if they could help, they could and was so helpful and to our delight we had fantastic rooms poolside and on the garden such a lifting relief from our initial start. This is a family run hotel kept to a very high standard in all aspects and the family managing were so friendly and welcoming. This is a lovely haven, great service, with probably one of the cleanest pools we have used, there were no crazy guests either everyone seemed respectful. there was no rush for sun loungers and a great service by Emily from the pool bar. Overall the hotel was a very pleasant stay close to bar street and also Malia old town yet when you are inside the grounds it escapes everything. Thank you so much for accommodating our family but above all just being lovely people and hosts and we recommend and hope to see you again some day. Paul Mason & Family

Sehr familiär geführtes Hotel, sehr nette Besitzerin. Für eine Woche Aufenthalt ausreichend. Die Nähe zur Partymeile war kein Problem, wir konnten trotzdem gut schlafen. Das Bad ist leider sehr klein und in einem schlechten Zustand. Man muss erst die Tür schließen, um sich im Bad bewegen zu können. Das schlimmste war die Dusche - eng - Vorhang klebt am Körper und alles ist überschwemmt. Frühstück ok, aber nicht sehr abwechslungsreich.

Вернулись вчера с Крита. Проживали в этом отеле 11 дней. Честно говоря в таком безобразном отеле были впервые. Планировали только ночевать, т.к. брали машину на весь период. Но и это оказалось проблематично. В так называемом душе я так и не приспособилась, чтобы можно было нормально помыться. Чтобы пройти к унитазу, надо проделать очень сложные манипуляции. В так называемой ванной комнате постоянно была на полу вода, которой по определению некуда уходить. К концу отдыха мы поняли, что чешемся от постельного белья, то ли стирпют его неизвестно чем, то от качество белья отвратительное. Описала самое ужасное, с остальным ещё можно как то мириться ( завтрак, уборка, местоположение) Отель находится в самом эпицентре всех тусовок, которые затихают только на пару часов в сутках. Вообщем из хороших впечатлений об отеле остались только фото, просмотренные на сайте при выборе отеля.

Tout était parfait, excepté le fait que la climatisation soit payante et de plus excessivement chère.