Ruleville Inn By OYO

Good

Okay

Close to my destination

The toilet paper holder was broke the towel bar was broke. Tub was dirty and no plug for bath. When I went to heat my sandwich up the microwave was broken like panel fell of and it would not work at all. Also there were only two small pillows. I have one pillow that’s a lot thicker at home!

Location was fine.

Bad business. 2 face towels and dry towels for 4 people. The TV didn't work. The microwave didn't work. There were no toiletries in the restroom. Spent more money to stay there than to purchase the room.

Nothing

I left the property without staying the night and expect a refund. I always inspect the mattress as soon as I enter a motel room. This is the first time I have seen a mattress that looked like it had bed bugs. Small dark spots and flakes, plus rice-long dark objects, within the mattress seams. I pulled off the mattress cover, and the top of the mattress had the same issues. Black dots/crud throughout the seams and on top of the mattress. In addition, when I looked underneath the bed between the headboard and the end of the mattress, it looked like someone had spilled a package of white chocolate chips everywhere on the floor. There are holes in the wall in the bathroom, and the dresser drawers had dirt in them. The sink was running when I entered the room. Those things I could look past since this is a cheap motel…but the mattress issue and the food(?) under the headboard? Nope. I showed the receptionist (manager/owner?) the mattress. She spoke quickly for a while in another language and then kept insisting the room was clean by saying “clean, no bugs, room is clean!” even while I was pointing at the crud. She offered the room next door, but when I looked at that mattress, there was the same issue. Flaky black dots/crud throughout the mattress seams and on top of the mattress under the top sheet. I asked the woman if I could see a third room. She kept insisting the mattresses I had seen were clean, that people just smoked in there and so I saw ashes. No, these were not ashes. I know what cigarette ashes look like. Also, on all sides of the bed within the mattress seams..? I don’t think so. The woman refused to let me see any other rooms and walked away. I am a full-time hiker and traveler and have been living in hotel and motel rooms full-time for ten months. Before that, I traveled the USA and the world for weeks/months every year for twenty years.

I booked this property for 5 nights and had to move out early. After the first night, I reported that the toilet was leaking sewage onto the floor and that the TV’s sound was distorted. They had no intention of fixing the problems or moving me to another room. Not once in 3 days did I get any housekeeping. The last night that I was there I flipped on the lights and the cockroaches were crawling everywhere. That was the last straw and I forfeited the money for the rest of my stay. The furniture in the room was terrible. No chair whatsoever, chest of drawers had no drawers.

Self checkout

Not clean

Very nice

NOTHING: They didn't come to window for me to check in they gave Our room away out a sign in window..we had to sleep in Our vehicle I will never stay there again and gone make sure no one else stay there I know Bad business at this hotel

Everything staff was rude put a note in window didn't call us or anything just sad we had to sleep in Our vehicle

I was in my hometown

But the stay was horrible....I definitely wouldn't recommend