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7.9 / 10 Guest Rating

HESTA Hakone - GUEST HOUSE -

Motohakone 159-205, Hakone, jp

HESTA Hakone - GUEST HOUSE - - main view

About the Property

Geothermal Hot Springs Nearby
Experience the ultimate relaxation with access to numerous hot springs in the geothermal area surrounding the ryokan. Unwind and rejuvenate in the healing waters during your stay.

Convenient Location
Situated in the Sengokuhara Onsen district, our ryokan is just a stone's throw away from Togendai Station and Owakudani Valley, offering easy access to nearby attractions and transportation hubs.

Comfort and Connectivity
Enjoy modern amenities such as air conditioning, free private parking, and complimentary WiFi during your stay at HESTA Hakone - GUEST HOUSE -. Indulge in comfort and stay connected throughout your visit.

Book now for a memorable stay at HESTA Hakone - GUEST HOUSE - and immerse yourself in the beauty and tranquility of Hakone.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Laundry
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests under 20 years of age may only check-in with a parent or legal guardian or with legal guardian consent.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Japanese-Style Room with Shared Bathroom - Non-Smoking - Photo 1

Japanese-Style Room with Shared Bathroom - Non-Smoking

The family room offers air conditioning and a seating area, as well as a shared bathroom boasting slippers. A safe deposit box, yukata and heating are offered in this family room. The unit has 5 futons.

25 sqm
Sleeps 4
5 Futon Mat (Variable Size)
Amenities
Safety deposit boxAir conditioningRefrigeratorSeating AreaToiletHeating

Japanese-style Room, Non Smoking

Non-refundable
Room Only
20% OFF$122.49

$97.99

Includes taxes & fees
Japanese Western Style Room, Non Smoking - Photo 1

Japanese Western Style Room, Non Smoking

2 Large Twin Beds and 2 Twin FutonsInternet - Free WiFi Entertainment - Flat-screen TV Food & Drink - Mini-fridge and electric kettle Sleep - Bed sheets Bathroom - Toilet with electronic bidet and slippersComfort - Climate-controlled heating and air conditioningNon-Smoking

Sleeps 4
2 Twin bed (90-99 cm wide)
2 Futon Mat (90-99 cm wide)
Amenities
Hair dryerSlippersElectric kettleFree WiFiSpring water bathtubBedsheets provided

Japanese-western room, Mountain view, Non-smoking (Most popular) [Last Minute Offer] Refresh at Hakone Onsen Room Only Plan! [With Complimentary [Room only]

Non-refundable
Room Only
20% OFF$107.27

$85.82

Includes taxes & fees
Twin Room, Non Smoking - Photo 1
Twin Room, Non Smoking - Photo 2
1/2

Twin Room, Non Smoking

2 Large Twin BedsInternet - Free WiFi Food & Drink - Mini-fridge and electric kettle Sleep - Bed sheets Bathroom - Private bathroom, shower, a toilet with electronic bidet, and slippersComfort - Climate-controlled heating and air conditioningNon-Smoking

Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
ShowerHair dryerPrivate bathroomSlippersElectric kettleFree WiFi

Standard Twin room, Lake view, Mountain view, Non-smoking (Stylish) [Last Minute Offer] Refresh at Hakone Onsen Room Only Plan! [With Complimentary [Room only]

Non-refundable
Room Only
20% OFF$107.27

$85.82

Includes taxes & fees

Guest Reviews

7.9
Very Good235 verified reviews
AI Summary

Guests highly rate the onsen facilities and frequently praise the spacious rooms.

Categories

Cleanliness7.4
Service7.8
Location8.9
Room Quality8.3
Amenities8.3
Value for Money7.8
Food and Beverage6.9
Overall Experience7.8

Select topics to read reviews

F
Francine
Verified booking
partner
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0

Abordable, bon lit, propre. Un peu difficile à localiser.

Helpful?
M
MarshaldeDE
Verified booking
couple
Standard Room
Stayed in Sep 17, 2025

"Excellent"

8.0

Nothing

Helpful?
N
NúriaesES
Verified booking
extended_group
Standard Room
Stayed in Sep 13, 2025

"Un hotel correcte"

8.0

L'amabilitat del recepcionista Kozi. L'hotel està prou correcte però una mica antiquat.

Que no hi ha dutxes individuals privades.

Helpful?
H
HINAjpJP
Verified booking
extended_group
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

9.0
Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Sep 8, 2025

"Excellent"

8.0
Helpful?
R
RenedeDE
Verified booking
extended_group
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0
Helpful?
G
GerardesES
Verified booking
solo_traveller
Standard Room
Stayed in Sep 6, 2025

"Go there if you want to be disrespected"

5.0

Nothing except one staff member, Kozzy, was friendly and a good man.

The old manager was unnecessarily rude and unfriendly – the worst customer service I’ve ever experienced. The mattress feels barely 5 cm thick, so it’s basically like sleeping on the floor. The location is far from the few restaurants in that remote area. I booked for 2 nights but ended up changing hotels after the first. There is no food service, only vending machines. Very disappointing.

Helpful?
E
ErickmxMX
Verified booking
couple
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

9.0

The rooms

Helpful?
E
ErickmxMX
Verified booking
extended_group
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

9.0

The rooms

Helpful?
E
ErickmxMX
Verified booking
couple
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

9.0

The facilities and the rooms

Helpful?
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