Canopy By Hilton Philadelphia Center City

I stayed at the canopy to attend my sister in laws funeral on 2/19. I was gone the majority of 2/19 due to her burial being held in Newton, PA. When I tell you your staff went above their job. I needed a place to change and they opened a transfer space for my daughter and I, after holding on to our things for the majority of the day! I was very grateful!

I would say the rooms seem a bit dusty and need more lighting!

I recently stayed at this charming property for a conference in January.  Never having been to Philadelphia, I had no idea what to expect. My experience was truly wonderful!  The location of the hotel is so convenient to downtown - close to the historic market, a quick walk to the Liberty Bell and lots of restaurants and shops, as well as the convention center.  The hotel's lobby was warm and inviting; the rooms were a good size with very comfortable beds, adequate storage for clothing and a spacious enough bathroom that I didn't feel cramped while getting ready in the mornings.  I enjoyed the Nespresso machine in my room, and while I didn't use it, the cooling drawer was nice to have as well.  The aesthetic was very modern/urban and different, but the very best feature of this hotel was the staff.  From the bellmen to the front desk to the housekeepers - everyone was friendly and attentive.  A specific shoutout to Sony, who helped me with a question about my room prior to my arrival.  He went the extra mile to make sure I was comfortable in a lovely, quiet room with a beautiful city view!   He and Ciara were both great.  I wish I knew the name of the housekeeper who cleaned my room as well because she was fantastic.  These days there are so many choices for lodging, properties work hard to differentiate themselves from the competition.  The best, most effective way to do that is to leave an indelible impression of care.  From what I experienced, the staff at the Canopy by Hilton in Philadelphia understood that assignment.  I hope my travels will bring me back to Philly soon.

I loved everything about my stay here. Devon at the front desk gave me a ton of great info about the area. Miss Shannon in housekeeping brought me 2 extra blankets and was super pleasant.

Yedidah and Breana are the absolute best Hilton hire them to run all their hotels absolutely amazing made my stay so good

The location. The cleanliness. The hotel staff

Room was too cold and cold not co trol the temp with the thermostat