InTown Suites Extended Stay Salt Lake City UT - Woods Cross

Nice

The manager was very very ignorant and very inconsiderate

Just a word to the wise,read their page THOROUGHLY…you need to look for the area where it says u have to be checked in by 7:00 PM or they refuse your service as you stand in their lobby and then they cancel ur booking!!! Office Manager says its on the website but u need to read EVERY word and scroll to find it!!!

I run cranes. I make my money on the road. When I settle in for a gig, my room has basically gotta be my de facto HOME for a month to a YEAR or more. And it's GOTTA have a kitchenette so I dont have to live on "road food". This place covered all the basics. And was six minutes from the jobsite. NO complaints.

What part of "no complaints" did you miss?

I will attach photos of what they show their property to look like versus what it looks like. I get that hotels age and don’t look like the perfect advertised photos but this was insanely different. I checked in for a week on a Tuesday and was told my assigned housekeeping day was Wednesday but since that was the next day I wouldn’t get service until the following week even though by then I would have checked back out on the Tuesday. They give you zero items in an extended stay place to cook or eat with, I don’t travel with pots, pans and utensils. There is no place to sit because whatever may have been in the room originally to sit on was gone and just a big empty space remained so I could sit on the bed or two 25 year old kitchen chairs. The place said no smoking everywhere but the hallways reeked of cigarette smell from the moment you walked in the building. They give you one roll of toilet paper, two disposable plastic cups, two cheap bath towels and two little wash towels (no hand towels). If you need more you have to go and buy them. The only room that looks like the website is the laundry room. The place serves a purpose but doesn’t seem to care about the comfort of their guests.

Room smelled like burned food Morning after checking a man tried to force the window open while the curtains where open and we were sitting in the room with the lights on we checked out immediately

Nice place!!👌

I have no positive reviews for this specific hotel.

Probably one of the worst hotel stays I have ever experienced. One, when you book online you’re shown the premium renovated suites so that’s the room you’d expect to be getting right? Wrong. We were assigned our room that we booked for 1 week, the second we walked into the room our jaws dropped. It looked like a completely different place, NOTHING like the pictures on their website, literally nothing. We had went down to address this with the front desk staff and were told “oh those suites on the website are our premium suites, the room you got we don’t have displayed on our website.” Total scam, however we had no other option but to stay. We upgraded to the premium suite for $80 more a night because we we’re absolutely not going to stay in the original room given to us. Thinking it would be better, we walked in and our room and we were immediately hit with a strong smell of armpits and mildew. The bathroom floor boards are lifting and have water damage causing the horrible smell in the bathroom. We had to keep the light on with the fan the whole time just to keep airflow in there. We bought multiple air fresheners and nothing worked. On top of that we had no window screen only a stick to keep anyone coming in from outside which let mosquitoes in our room at night. It was disgusting and such a horrible stay. We couldn’t bare to stay there the whole week we left 2 days earlier without saying a thing. I would NEVER recommend this hotel, not even to my worst enemy. Save your money and GO SOMEWHERE ELSE. Pictures show the website photos compared to the first room we were given.

Continental breakfast, pool

Pool filtering wasn't up to par!