Hotel Concierge Flor y Canto

The breakfast was excellent, cooked to order. The staff were extremely helpful and pleasant. Rooms in the back are small, front rooms with balcony are much bigger and more comfortable with a nice view of the mountains. Splurge on a balcony room. Pool was nice. Location was great, we walked all over town.

Be aware that there are a lot of stairs to the main floor, no elevator. We suggest that the hotel provide power strips to make plugging in devices easier. Hot water took a long time to arrive-maybe install a water circulating system? We also suggest proving a key to the front gate with the room key. Important in the evenings and weekdays when staff may not always be available.

The area was green and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too. We truly enjoyed our stay.

A bit of a smell in the bathroom, although the shower gel and shampoo were really nice.

Easy to get to from the Taxqueña bus terminal in cdmx, then in Tepoztlan a quick 5 min ride to the hotel. The premises, room, bed, view, staff, food...all excellent!

The grounds of the property were very well kept and beautiful. The staff was friendly. Breakfast was good and offered a good variety. The location is phenomenal. It's located close enough to the Mercado Artesenal, but far enough from the noise of the town.

The rooms on the back side were too small. They were better for suited for twin beds. Bathrooms were too small and no counter space. Though the wait staff was very nice, they lack proper training. The hotel has a lot of potential to be better.