Style Apartments Cabanyal Marina Beach

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Mala información no resuelven un problema y se lavan las manos ante cualquier situación

The location was amazing. So close to the beach and the town around the area is lovely.

There was no air conditioning in the bedroom, which made it extremely hot for four adults to share one room. The beds were cleanish, but not very comfortable.

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The apartment was far below our expectations. The sofa is worn out and sags on one side, and the overall cleanliness was not at the level we expected. The parking situation was even worse. The garage is locked with a padlock and shared by three cars. One evening, when we returned, all three spaces were occupied and we had nowhere to park. We had to call the host and wait for another driver to come and move their car. This was extremely inconvenient and should be clearly explained to guests before arrival. There was also an unpleasant smell in the apartment, which made the stay less comfortable. The most frustrating part was the €100 deposit. I paid the deposit in cash at check-in. After check-out, the host claimed that I had paid it with a Mastercard and sent me a pre-authorisation receipt for a Mastercard that does not belong to me. I explained several times that I do not own a Mastercard and that both my husband and I clearly remember handing over the cash deposit. Unfortunately, I never received a satisfactory explanation. I was also asked to leave a rating of 9 or 10. I do not think it is appropriate to ask guests for a specific score. Reviews should be honest and reflect the real experience. If I had known beforehand about the condition of the apartment, the parking problems, and the deposit dispute, I would not have booked this property.

This was the worst experience I have had in all my years of using Booking.

Fomos num grupo de amigas, sentimo-nos super seguras e a localização do apartamento é muito perto da praia. Ótima limpeza e com bastante conforto. Tinha secador e ferro de engomar, que foram uma surpresa agradável. Tínhamos também acesso a tudo o que era necessário para cozinhar. O processo de recolha das chaves foi simples e o anfitrião foi sempre prestável e muito simpático.

Se tivéssemos que destacar alguma coisa, seria apenas que poderiam estar disponíveis mais toalhas de banho.

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