Sequoia Hotel Manila Bay

Staff so nice, and place was very convenient

Staff are very friendly and professional.

close to all amenities

Towels are getting old

I arrived on my birthday and was really having a bad day due to delayed flight. Staff were so welcoming and when we came to our room, there is a Happy Birthday setup and even sent a cake for us. My partner was also delighted and said he had a really good sleep before heading back to Australia. Thanks everyone!

Staff are so courteous and accommodating

Good house keeper and quiet area

The staff are terribly unwilling to addist in any matter. A situation occured in my case where when booking on their website there was an error charging my card, thus why i booked on Expedia as a plan B. Turns out they did charge my card and did I now had a double booking for the same reaervation. Instead of undrrstanding this and providing a refund they demanded that all reservations are non-refundable thus me soaking the entire cost. Very cheap quality of amenities, and do not expect the staff to anymore than a bare minimum effort in any regard.

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good staff