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5 / 10 Guest Rating

Alterhome Apartamento Plaza de Cibeles II

42 Calle de San Marcos, Madrid, 28004, Madrid, ES

Alterhome Apartamento Plaza de Cibeles II - main view

About the Property

Outdoor Pool and Terrace
Enjoy the outdoor pool, terrace, and garden offering a relaxing retreat in the heart of Madrid.

Fully-equipped Kitchens and Balconies
Experience the convenience of air-conditioned rooms with kitchens, private balconies, and modern amenities.

Central Location
Conveniently situated a short walk from Gran Via and Puerta del Sol, explore popular attractions with ease.

Don't miss the chance to stay at Alterhome Apartamento Plaza de Cibeles II for a centrally-located and comfortable Madrid experience.

Facilities & Amenities

Terrace
Garden
Elevator
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). The property is professionally cleaned.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5
Good2 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

N
Nadine
Verified booking
Standard Room
Stayed in Sep 8, 2022

"Good"

2.0

Apartment is located near Gran Via, and a short walk from a supermarket, bars and restaurants. Relatively clean, but bathroom extremely dated and shabby. Lady at check in didn’t know how to access the pool, and there was no concierge on reception when I went in or out, so no one to ask. The door accessing the back of the property was always locked. I booked this apartment for the pool - so not gaining access ruined it. Additional cleaning fee of €49 should be factored into the initial costs, as it’s not optional. No use of pool, garden, and no luggage store, so have no option but to pay additional €30 early check in fee if arriving slightly before 4pm. €150 deposit withheld for over a week after my stay. I reported a damage at the property on check in, and the owner has deducted money from my deposit despite them acknowledging the report on check in. They have refused to refund the full deposit held, and Expedia can’t assist in recovering this. The additional costs and charging me for damage I didn’t cause ruined the experience for me.

Helpful?
T
Trinh
Verified booking
family
Standard Room
Stayed in Jul 31, 2022

"Excellent"

8.0

The stay was great, had some communication issues with things not being mentioned such as extra 49 euro cleaning fees and 150 euro deposits expected to pay outside the Expedia booking. Felt a bit sketchy. But when we arrived all was well the pool was wonderful and the space was comfortable. I would stay again aside from those issues. Although a bit on the pricey side for the additional fees.

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