Puri Mesari Hotel

The area has beautiful garden. Big swimming pool. The location is close to the beach (I'm not sure whether it's for swimming). Many places around to eat. The bathroom was big. The room had a balcony. AC was working properly.

Every night cockroaches were visiting my room. In particular, the garbage bin as the door gap is big. The bed mattress is like a brick. The shower head was not working properly. No water was provided in the room. You need to go to the restaurant to pour yourself some water. No small towels. I am happy I didn't take breakfast as the restaurant looks like a canteen facing a swimming pool. All my breakfasts I had in a restaurant of other hotel with a nice sitting area. Some staff were acting a bit strange. Once I checked in a lady accompanied me to the room and was telling me briefly about the hotel and facilitaties. For some reason, she was not looking in my eye or face. I honestly thought she was blind. One day, I dropped my wallet in a nearby spa in other hotel so I asked our receptionist to call the police as I thought I lost it on our property. Well, she called everywhere but the police. Trying to get rid of me to not damage hotel's reputation. Overall, for the price I paid in Sanur, I was expecting a more pleasant stay.

The property is close to the beach and bicycle ride to town. It’s quiet and staff are lovely

Air conditioning didn’t work, however I was moved to another room. My first room didn’t have a private balcony and was on the second floor. I much preferred the lower level room looking onto the pond with private sitting area.

The hotel has a certain charm. The staff were lovely

Rooms need a bit of a revamp

The staff are very helpful. I had a late check out & they were great about it The rooms are large & the bathroom is , I think amazing. Lots of light The pool is large

Nothing

Nice staff

All good

Amazing staff, Honestly cannot believe we have so many nice people in this world!! thanks everyone on making our stay comfortable.

Nothing all good

Clean, very comfortable, great staff and food, good location, and quiet, all at a very reasonable price!

The staff were lovely. Good food.