Cosmos City Suites & Apartments

I will strongly advise guests not to book this hotel. The hotel refused to honour my fully paid confirmation receipt. The receptionist said that the booking confirmation had not been seen. Therefore, she won't allowed me to stay in the hotel. The receptionist called someone on the phone, whom she called the supervisor. The person insisted that l should pay another fee for the night and they would refund the payment l made online (Hotel.com) whenever it is received. I found that absurd. I have logged my complaint to Hotel.com and am waiting for my payment to be refunded. Another point that is worth saying is the hotel's location is in a squalor community with terrible roads. This hotel is not to be trusted. Stay away from the hotel.

The hotel is good, rooms are ok even if the owner have to put toilets at the standing of the rooms. The environment is calm and it is not too easy to get to place.security is good inside the hotel, but I don't advise to come in or out late.

It was neat and welcoming the room was comfortable and I was able to relax