Beckenham High Street

A member of staff helpfully brought us a haordryer which had been requested at booking and forgotten. The room was bare, and in ok condition, just about ok for the price we paid. The high ceilings were a bonus ans gave the impression of more space. Shower gel and soap was provided as stated with towels. The kitchenette appeared complete though we did not need it. However, the bedsprings and headboard were broken, not all windows were able to be covered and a movement sensitive light was just outside. We saw multiple mousetraps down throughout the building. Our shower was clogged and on the second day there was no heating or hot water. Despite swift responses from the customer care team (thank you) we are yet to hear from management with regard to compensation or refund.

unable to reach window, mug had no handle, soap dispenser was empty, sheets were dirty...not impressed

Check in really complicated,to many stairs for me as l have a walking disability,very tidy and well kept property,room small but very clean and everthing you could need,shower briiliant and wonderful good bed.and pillows

Very comfy.

Well located, good food options and easier to find than the instructions suggested

We spent 3 nights here and were not disappointed, it is basic but clean, plenty of windows for light and ventilation, and a good amount of room inside. The shower might be a little cramped for larger people as it was a quite tight squeeze, but a nice powerful shower. The location was perfect for us, right in the middle of the high street, a little noisy outside late night but ideal for the location and price. Would definitely stay again.

If stayed again would not pay same amount room not hoovered or floor washed part of cereal wrapper on carpet 2cherry stems and cherry pop near kitchen bin so clearly not properly cleaned no soap in shower dispenser and shower needs be held

The room itself was okay but there was lots of surrounding noise from another room with shouting and inappropriate noises so it was hard for us to get to sleep early after a long days drive the walls are very thin and the light in the halway stops the rooms from being dark when your individual light is off.