Hotel Casa Pavesi

Incredible staff and great breakfast with spectacular, yet calm view.

Magnificently decorated and furnished hotel. Comfortable bedrooms and relaxing areas. Delicious breakfast overlooking the vineyards. Teas and coffee available for self-service 24/24. Very warm welcome from the managers. An excellent wine bar and resaturant in the castle a few minutes walk away and an amazing steak restaurant about 10 mins walk away.

We liked the views, the personal treatment of the management, the cozy environment, and the breakfast.

No complaints about anything.

Extremely charming Boutique Hotel! New opened! Super friendly owners! Excellent breakfast!Astonishing view from the balcony over the vine yards!

The only thing we liked about the hotel was its location. The views are great, it is in the centre of the wine region and there is a historic site with a Michelin restaurant nearby.

This is the first time we have ever experienced a 4 star hotel not having staff. All the service was performed by 1 (!!!) person who is the chef of the restaurant. What kind of service can there be?! The door jamb was falling off in the room, the toilet was leaking, the heating could not be adjusted, etc. We have no complaints to this poor man, but he just did not have time to do anything, and he was extra tired. Exorbitant fees with no service. In short, I do not recommend anyone to use this hotel!!!

nothing

I travel a lot and this was absolutely the worst experience I have had. Proprietor going through personal stuff so no breakfast, rooms not made up and when our friends mentioned issues with noise in their room the staff became rude and aggressive. We had had to leave that evening and find alternative accommodation. Also, booking.com gave no assistance whatsoever and took ages to process a partial refund (refusing any kind of compensation for the appalling experience). Since then have not responded to my request for a copy of their formal complaints procedure.