Nimue Marina Residence

El lugar está Agustisimo, la alberca deliciosa y el área de jacuzzi excelente!

Que solo dan 1 tarjeta para entrar al establecimiento y no dejan estacionarse adentro más que a un solo carro, si somos una familia con varios miembros en la familia es injusto que solo den solo un pase para solo una camioneta!.

A acomodacao e linda e confortavel, o lugar e sensacional e fomos muito bem atendidos. Alem disso o Hotel esta proximo ao centro e da para ir cainhando

O unico problema que tivemos que considero grave e a falta de agua quente, pegamos o quarto com uma Jacuzzi para consegui utilizar mas a agua nao esquentava nunca, o mesmo acontecia com a agua do chuveiro. Acabou que ficamos muito tempo esperando eles resolverem o chuveiro.

LA ATENCION DEL PERSONAL FUE EXCELENTE, LA UBICACION DEL LUGAR ES INCREIBLE Y MANTIENEN MUY LIMPIO TODO. MUY BUENA LA COMIDA. LA HABITACION MUY COMODA Y CON TODO LO NECESARIO

QUE EL JACUZZI NO SERVIA

I loved the grounds. It was beautiful, trees and vegetation top tier

The pools and hot tubs were very disappointing although it was beautiful for the price you would think the pool maintenance would be better. There were bugs all on top of both pool and hot tubs so bad that my kids refused to get in. There was also algae all over the bottom of the pool. Also on the booking it said complimentary continental breakfast but when I asked about breakfast the next morning they told us where we had to go to eat and we had to pay and it was pricier than going out to eat. Also I had no idea that the apartments had two flights of stairs which I feel should be stated since I have a 1yr old that it could've been dangerous for had we not found a way to block her. I also feel like there were so many amenities listed for the property but no clear instructions for where, times, and how to use which had there been a pamphlet or something it would've been easier than having to talk to receptionist.

Habitaciónes amplias

El agua del.hotel olía mal

Not much- was to clouted by disappointment to like anything about it

I specifically chose Nimue Marina Residence because of the heavily advertised infinity pool and private “beach access” on Lake Chapala — these features were prominently shown in photos and descriptions and were the main reason for my booking. Unfortunately, the reality was very different. Upon arrival, the main pool was only half full, with the water jets over a foot above the water level. It was so shallow that a child walking in was barely waist-deep. The staff’s response when I raised the issue was simply “it gets deeper in the deep end,” which felt dismissive. The so-called private beach access turned out to be just a grassy yard with a small cemented rectangle filled with sand. There was no actual beach. My room (the Flynn room) was also disappointing. It felt run-down, with yellow spots on the sheets. While spacious, it did not match the square footage described. The private plunge pool was murky, dirty, overly hot, and had a green tint like the lake water, which carried a strong dead-fish smell. To make matters worse, the room was located right next to the loading dock. I constantly smelled engine fuel and heard loud boat engines, along with trucks backing in and out. A noisy pumping system that draws lake water to irrigate the grass ran right by the room. Instead of the promised peaceful lake views, boats and trees blocked most of the vista. The WiFi! Did not function in the room - the WiFi gave of a signal, but no connection to the internet! And yes I brought it up - as long as the wifi mark is visible that’s all they care about. So, does one really want to spend the time arguing the fact - NO - I just left the premises for as much of the day/night as possible. Oh and the check out process - no one at the counter - so I left the keys and made my way to the gate. The gate attendant would not let me leave!