Park Hyatt Suzhou

The Park Hyatt Suzhou hotel is an amazing hotel. The hotel staff is very friendly and helpful, providing great customer service. The hotel itself is elegant and artistic, looking like a modernized mix of Chinese and western designs. Everywhere you look are gardens and ponds, giving you a feeling of serenity and peace. Note however, that their is a lot of construction in the surrounding area. There is a nice lake nearby for walks or a morning run but you will need to take a short taxi or metro ride to get to the tourist sites.

Room (5/5): Room and layout was amazing. The room still feels brand new with the standard rooms having ample space with a separate sitting area, a large white marble bathroom, and walk-in closet. Hotel (5/5): Entire hotel felt thoughtfully planned with classic Chinese design and artwork but still feeling very modern. The koi ponds in the middle of the hotel had a striking presence. Hotel also had a nice lobby with some space to sit and the gym was quite large. Location (4/5): Next to Jinji lake, which is a pleasant view but the location is a bit far from major attractions in Suzhou. Will need a 25-30 minute ride to get to the primary gardens and busy streets. This was the only downside of the hotel. Service and Cleanliness (5/5): Everything you would expect from a five star hotel.

This hotel was fantastic! My husband and I went for a mini trip to use up a free night at a hyatt and I would 100% come back to this hotel and pay fully out of pocket because it was definitely one of the best hotels I've ever been too. The rooms and facilities are beautiful, the service was impeccable, and the food in the restaurant was amazing. Although it's a bit far from the city center, it's accessible with taxis or subways, and I also recommend taking a walk around the neighboring lake in the evening!

We are Suzhou locals but decided to have a staycation at Park Hyatt Suzhou. The hotel’s view of the Sky Wheel and Jinji Lake was so impressive. I wished to stay there longer. The restaurant, Xi Zhou Hall, provides delicious and authentic food. We had a great time there!

The best Park Hyatt in the world! What a beautiful hotel. Wonderful staff in particular Gerrard Luo the Assistant Front Office Manager who took such great care of us over and above expectations. He may be the hotel’s best asset.! We will be back for sure !

A truly luxurious stay. The rooms are spacious, beautifully designed, and exceptionally comfortable. As expected from the Park Hyatt brand, the service was polished and attentive throughout our visit. The hotel boasts a beautiful setting on Jinji Lake. While it’s not within walking distance of the main tourist attractions or central subway lines, getting around was easy as taxis were always readily available and convenient. Highly recommended for travelers who prioritize comfort and a serene atmosphere.

Park Hyatt Suzhou was one of the most beautiful hotel I’ve ever stayed in. The public space was so beautifully designed that people wouldn’t even want to walk to their room. The room was also full of details. The design follows Suzhou’s traditional design language but was mixed with the modern design style. It is very unique and comparing to other Park Hyatts I’ve stayed in this lights up to me the most. The helpfulness of staff was also very outstanding, they are very nice people was professional skills and they truly make this place feel like home to me. Truly a gj!

Excellent 2 night stay. Beautiful hotel property that still fells brand new. The lobby area with the koa ponds, art work, flowers and bonsai tress is a wonderful first impression. Eating in the restaurant with the pond view is very serene. Was upgraded to a suite (Globalist) with a beautiful view of the lake and ferris wheel. Excellent breakfeast and gym. Don't think twice about this property if the location works for you.