The Saren

Spacious, good staff, quite accommodating.

Quite far from the airport. Room had open bathroom, however having open toilet was not great. Linen smelt like it hadn't been used for some time.

modernes Design, große Badewanne, direkt vom Zimmer in den Pool

Pool hat keine Stufen

Staff were fantanstic. They all were extremely helpful and if i could give 11/10 i would. The facilities were fine everything was in working order. The villa was clean and there was regular room service.

The bed wasnt very comfortable and the location is abt an hour from the airport

Private pool. Design. General comfort.

We booked a 4 star hotel with private pool and an afternoon tea. Looking into the room, towels, quality and maintenance I would say it’s not worth 4 stars. The room looks in reality older than in pictures. The tap of the sink was broken (dripping all the time). We asked to fix it, but was never fully solved. The stone around the bath tub was broken and therefore also the tap of bathtub was not functioning proper. The wood of the windows around the swimming pool is rotting. In the toilet the same. They haven’t painted the rooms in a while, lots of stains on the ceilings and walls. The towels are grey and not white anymore, from many washings. Plus towels are broken. They clean the wooden table and night shelve every day with wood wax. This is crazy! Wax is for once per year or so, not daily! Once you come back into the room after a day out and you touch the table, your hands are oily! Also, that afternoon tea, which they promote even in the title of the room booking, it appears to be only once as welcome tea, not even daily. How dare you to write it in the room name then “room with afternoon tea”?! The restaurant is not as good as expected. The pancakes taste hard and not fresh, like they came from the freezer and are just heated.

L'emplacement

Propreté insuffisante, que ce soit la chambre, les extérieurs, la piscine...

I like the room, so spacious and comfy. We got nice afternoon tea before headed to the next event.

I was glad we had a bath tube in the room but the hot water doesn’t work well, so it was kinda useless. The swimming pool was a lil bit dirty with dried leaves, so I just chill around instead of dip in.