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5.1 / 10 Guest Rating

Heritage Inn

130 East Holt Avenue, Pomona, us

Heritage Inn - main view

About the Property

Convenient Location: Located near popular attractions like Disney California Adventure and Knotts Berry Farm.

Comfortable Rooms: Relax in rooms equipped with air conditioning and flat-screen TVs.

Helpful Reception: Get insider tips and assistance for exploring the area from our friendly staff.

Book now at Passport Inn Pomona for a memorable stay near LA's top destinations.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.1
Good29 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
SharajhmacyusUS
Verified booking
review category business travellers
Standard Room
Stayed in Jun 8, 2025

"TERRIBLE PLEASE DONT RISK"

1.0

They were taking bookings and then when ur there they will tell u that its closed and its not their problem. Charged me for nothing

They were taking bookings and then when ur there they will tell u that its closed and its not their problem. Charged me for nothing

Helpful?
S
Stacey
Verified booking
partner
Standard Room
Stayed in May 4, 2025

"Good"

2.0

I’m not sure my husband will ever forgive me for booking a room here. It was awful! My first clue that I had made a mistake was the sign in the tiny front office that read, “Warning!! Do no do human trafficking! Do not do prostitute things…” The room was bare bones. Everything was worn out. The closet had no clothes rod. The faux wood tile floor was so dirty that my feet were black from walking barefoot in the room. The bath was tiny with graffiti scratched into the mirror. We had a bad battery in the smoke alarm and so the unit was chirping. When I asked if they could fix it or move us, the manager came to the room, disconnected the unit and left. Pretty sure that’s not legal. There was rust on anything that could rust. And the noise! Loud music until after 3 am. A “domestic disturbance” in the middle of the night where the police showed up. Cars hot-rodding until all hours. No room or hotel amenities whatsoever. This is as low as a motel can go. Don’t stay here. The budget price isn’t worth it.

Helpful?
K
Kimberly
Verified booking
Standard Room
Stayed in Apr 25, 2025

"Exceptional"

10.0

Property guy is really chill and nice. I always stay here because of that.

Helpful?
I
Irah
Verified booking
friends
Standard Room
Stayed in Mar 29, 2025

"Good"

6.0

Front office felt weirdly hostile and when I turned in my key nobody was there so I had to leave it. Just hope they give my deposit back

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 19, 2025

"Please Do Not Come Here"

2.0

One of the front desk workers was quite rude and condescending. Please note that a CASH security deposit is required with no ATM access. This was not specified in the instructions. Also please know that there is a $20 guest fee - does not matter if they are only there for 5 minutes, they want their money. I am happy to say that there were no bugs (at least in my room). Room was very dirty and the towels we had were all stained. Bedding was also dirty and has clearly been through it, if you know what I mean. The toilet also was not flushing well and the sink had water going everywhere. The pillows were very thin and dinky; reminded me of jail. Please put in the money to stay elsewhere.

Helpful?
J
JesseusUS
Verified booking
solo traveller
Standard Room
Stayed in Jan 14, 2025

"Very poor"

2.0
Helpful?
D
DaleusUS
Verified booking
solo traveller
Standard Room
Stayed in Nov 18, 2024

"A no refund policy kept me from finding another hotel"

1.0

There was nothing there to be proud of that’s for sure

Disappointed with the whole property no furniture in the room very small TV water in the kitchen or bathroom sink was just a trickle and no coffee pot or any other amenities

Helpful?
O
Oscar
Verified booking
Standard Room
Stayed in Oct 27, 2024

"Exceptional"

10.0

Fast and easy check in, courteous staff willing to take time to make my stay comfortable.

Helpful?
N
Nelson
Verified booking
Standard Room
Stayed in Oct 26, 2024

"Dirtiest Motel I have ever stayed in. "

2.0

Dirty room and the maid showed up early before 11am check out time and told me I had to leave. No curtains in dirty bathroom with a view of a parking lot with drug addicts. Disgusting.

Helpful?
H
Haydee
Verified booking
Standard Room
Stayed in Oct 20, 2024

"Exceptional"

10.0

The new management has cleaned up very well

Helpful?