Quay Apartments Exchange Quay

Location was perfect for attending events at the Victoria Warehouse.

A few things were not right, a number of which should have been picked up by housekeeping. The TV didn’t work, the fault light was clearly showing on the control box, there were no shower mats, and the sofa seat cover was ripped. Also the duvet weight provided was far too heavy, this is a new build, well insulated apartment, which is supplied with heavy weight duvets that all 4 people staying could not use (outside daytime temps 18oC). Also each bedroom window has a roller blind, these do not extend far enough past the sides of the window to prevent to the light getting. This meant a number of the people staying had a short night, waking early in the morning, not ideal when you have a long day ahead.

The location was great. The bed was very comfortable.

The TV apps were not working. Very strict house rules that did not entirely align with the online booking.

Great stay, great accomodation and great staff I will come back

Nice and clean

It was very clean and comfortable and also very secure and in a good location.

There was no tea or coffee, no forks and one glass, the parking was an additional cost.

It was local to our gig, we were met in person. All very friendlyt

The apartment was not what I would call clean for the money of one night: grease on walls in the kitchen, and sticky and stained floors in the bathrooms. Although not an issue when spending one night and simply sleeping there, for the money, I would still have expected better.

The location was perfect for an event at Victoria Warehouse, just a 2 min walk across the bridge with a bar/restaurant just a stones throw away. The apartment was spacious, clean and had everything we needed, even floor fans for the unexpected UK heatwave! Would definitely stay here again.

Instructions on how to collect keys and how the parking worked prior to arrival would have been useful but we worked it out on the day and the chap that came to meet us was lovely.

Nice spacious and clean apartment. Agent who greeted us was very good. We had a few minor requests and he was onto it, no trouble.