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7.6 / 10 Guest Rating

Hotel Lagoon

Subteniente Lopez Av. México, entre Calle Oaxaca y Calle Revolución, Santa Elena, QROO, 77965, Santa Elena, MX

Hotel Lagoon - main view

About the Property

Outdoor Pool and Terrace with a View
Make a splash in the outdoor pool or unwind on the terrace and take in the scenic garden view at Hotel Lagoon.

Dining Experience at Maiz
Savor a delicious meal at Maiz restaurant while enjoying the company of fellow guests at the complimentary daily reception.

Convenient Amenities and Services
Benefit from complimentary wireless internet, tour assistance, and a picnic area during your stay. Enjoy a hassle-free experience with services like dry cleaning, free self-parking, and a 24-hour front desk.

Now is the time to secure your spot at Hotel Lagoon for a memorable and relaxing stay.

Facilities & Amenities

Proposal/romance packages available
Lot hours - 24 hours
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9:00 AM to 10:00 PM.This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good21 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

K
Karla Cobá
Verified booking
family
Standard Room
Stayed in Mar 21, 2024

"Exceptional"

10.0

Hotel muy bonito y tranquilo para pasar un rato relajante!😀

Helpful?
J
Jesus
Verified booking
Standard Room
Stayed in Nov 21, 2023

"Excellent"

8.0

Lo único bueno es que es pet frendly

Helpful?
P
Pedro
Verified booking
family
Standard Room
Stayed in Aug 5, 2023

"Exceptional"

10.0

Para pasar una estancia lejos del ruido de la ciudad. Relación calida precio. 100.

Helpful?
A
Ana Luisa
Verified booking
Standard Room
Stayed in May 9, 2023

"Exceptional"

10.0

Muy bonito lugar lo recomiendo ampliamente

Helpful?
F
francisca maribel arce
Verified booking
family
Standard Room
Stayed in Apr 12, 2023

"Exceptional"

10.0

Muy agradable y buena atención la persona responsable muy atenta

Helpful?
C
Corinne
Verified booking
Standard Room
Stayed in Mar 12, 2023

"Really nice place.."

10.0

Absolutely a wonderful place. Friendly atmosphere great rooms The pool was fantastic the yard is beautiful. Loved having access to coffee all day ;) staff is amazing. The parrot entertaining and the dog made you comfortable...

Helpful?
R
Ramon Jesus
Verified booking
Standard Room
Stayed in Feb 13, 2023

"Muy recomendable"

10.0

Un bonito hotel junto a la laguna, excelente servicio y pudimos estar con nuestra mascota.

Helpful?
F
Felipa
Verified booking
friends
Standard Room
Stayed in Feb 2, 2023

"Exceptional"

10.0

Friendly and great customer services, rooms and overall place welcome ambiance. Peaceful and clean

Helpful?
I
Itzel
Verified booking
family
Standard Room
Stayed in Jan 12, 2023

"Excellent"

8.0

Principalmente el recibimiento y atención del lugar, el lugar es lo mismo de las fotos

Helpful?
K
Kathleen
Verified booking
Standard Room
Stayed in Jul 28, 2022

"Exceptional"

10.0

Its relatively small hotel but quite quaint. The staff was very friendly and provided to our needs. Breakfast was amazing, the quesedilla was superb 👌! The lagoon view was picturesque and the pool was relaxing. My family and I enjoy every moment of it.

Helpful?
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