Villa Mozart

There was nothing to like about this property.

Firstly, we had no one to greet us at the Villa. Our driver kindly rang ahead and organised for someone to meet us there to let us in. Once we arrived, we waited for about 20 minutes for the person to arrive. We then had to phone again for someone to come, then waited for about another half an hour. The villa and contents were extremely filthy. Cutlery, bowls, plates were dirty. Lounge was all stained, bed sheets were dirty, (we had to sleep on top of the bed) knobs fell off drawers and couldn’t be opened, the toilets were disgusting with urine stains around the seat at the rear, there were about a dozen empty alcohol bottles under the sink, the bin was broken and was repaired with tape, we had no access to towels for the bathroom. The website said there was a washing machine and dryer, to which there was not! Parts of the pool decking was damaged and had parts of the timber missing, so a brick was covering this, the sun lounges were cracked, damaged and covered in mould, as was the cabana. There is more!

The villa was very comfortable and in a good location.

it did not have the facilities advertised. There was no washing machine or dryer,no oven, room didn't get serviced until 3rd day of stay and televisions didn't work until last day when we got 2 channels. Had to ring to get clean towels and only person we saw in the five days we were there was Putu .The deck around the pool is very worn.one of us put his foot right thro and was very lucky not to be injured..