Sapphire House Apartments

Lovely clean modern apartment. Just what we needed for 1 night stay, 2 Adults and 3 Children, all slept comfortably. 2 double beds in one room and a pull out double bed in the lounge area. Only issue if you like to sleep in darkness, the bedroom goes dark well at night with the 2 double beds but the lounge area has a glass ceiling with no pull down blinds/curtains so in the summer, could be a issue. However, my 14yr slept well all night as she usually sleeps with a curtain/blind open. Very clean and tidy, modern bathroom and kitchen area. 5 minutes drive from the Telford International Centre and the Shopping area. Loads to do in terms of shopping, eating and drinking. Also close to motorway for easy access. Would definitely recommend and stay here again. (We did bring our own fan and glad we did as it was rather warm at night)

It was clean and comfortable

There no any tea or coffee and sugar in that property

Modern and Clean

Clean and modern, easy to access. Everything we needed was available

I am deeply disappointed and shocked by the treatment I received during my recent stay at this apartment. I feel it is my duty to report this experience, not only to warn future guests, but also to expose the serious misconduct and discriminatory behavior I was subjected to. I had booked this property on previous occasions without any issues. However, this time I was met with hostility and a complete lack of respect. Upon arriving at the station, the host refused to provide the key safe code, and only later told me that someone would be waiting to check my documents — something that had never happened before. I am an Italian citizen, born in Brazil. When the host saw my last name and realized my background, his attitude changed completely. I was clearly subjected to racial and xenophobic prejudice and treated with unwarranted suspicion from that moment on. After entering the apartment, I was informed — only after payment — that visitors were not allowed. This rule was not listed in the house rules or booking description at the time of reservation. The next day, I simply ordered food via Uber Eats, and the host accused me of receiving guests, which was completely false. I had paid £460 for three nights. But on Tuesday at 8 p.m., the host knocked on my door and demanded that I leave the apartment immediately. I was evicted while I was resting, alone, at night. I was given ten minutes to leave, with no concern for my safety, dignity, or well-being. As a woman, a legal resident of the UK, and a law-abiding taxpayer, I felt humiliated, unprotected, and deeply offended. I have never experienced anything so degrading. The host’s conduct was not only unprofessional, but dangerous, especially for women and people of color. I share this not out of anger, but out of a need to hold abusive behavior accountable. I strongly urge the platform to investigate this matter seriously, and I leave a clear warning for future guests: be extremely cautious when booking this property,

I am deeply disappointed and shocked by the treatment I received during my recent stay at this apartment. I feel it is my duty to report this experience, not only to warn future guests, but also to expose the serious misconduct and discriminatory behavior I was subjected to. I had booked this property on previous occasions without any issues. However, this time I was met with hostility and a complete lack of respect. Upon arriving at the station, the host refused to provide the key safe code, and only later told me that someone would be waiting to check my documents — something that had never happened before. I am an Italian citizen, born in Brazil. When the host saw my last name and realized my background, his attitude changed completely. I was clearly subjected to racial and xenophobic prejudice and treated with unwarranted suspicion from that moment on. After entering the apartment, I was informed — only after payment — that visitors were not allowed. This rule was not listed in the house rules or booking description at the time of reservation. The next day, I simply ordered food via Uber Eats, and the host accused me of receiving guests, which was completely false. I had paid £460 for three nights. But on Tuesday at 8 p.m., the host knocked on my door and demanded that I leave the apartment immediately. I was evicted while I was resting, alone, at night. I was given ten minutes to leave, with no concern for my safety, dignity, or well-being. As a woman, a legal resident of the UK, and a law-abiding taxpayer, I felt humiliated, unprotected, and deeply offended. I have never experienced anything so degrading. The host’s conduct was not only unprofessional, but dangerous, especially for women and people of color. I share this not out of anger, but out of a need to hold abusive behavior accountable. I strongly urge the platform to investigate this matter seriously, and I leave a clear warning for future guests: be extremely cautious when booking this property,

The property it self was lovely,clean & very comforable. Good communication & information. Downside its at the end of a trading/industrial estate. No where near telford centre if you didnt want to drive.