TownePlace Suites by Marriott Tuscaloosa

The lady at the front counter was very friendly.

Cost could always be lowered.

Awful mattress ruined our following day, as we got no or maybe an hours sleep. Towels were gym grade. Piece of the baseboard fell off in the hall and scared me half to death walking to the bathroom in the dark. Sometimes you just have to look and see if your rooms are being maintained. They picked up the breakfast at 9:30 am instead of 10. Found someplace good to eat breakfast nearby though. Only spent $40 for breakfast, thanks. Coffee was 3am truckstop blend. Can't understand how this place had good reviews. Just Awful.

The staff was very friendly and helpful. We had a minor problem with the lights in the room, they fixed it quickly and cheerfully. The gave us good recommendations for dinner.

Very nice, clean, updated. Comfortable beds! Would definitely recommend.

Fast and friendly service , clean property

It had a weird smell, the toilet seat was about to come off, there wasn’t bedding for the pullout couch, the floor was coming up. Service was fine, but the hotel overall was undwrwhelming

Was an excellent stay. Definitely would go back.

Very friendly. Room very nice and very spacious.

We regularly stay at Marriott hotels and were disgusted with our room at this hotel. The room had bugs in the bed, hair under the mattress and the toilet was leaking at the base! Left immediately and alerted the front desk. Had to pay for a different hotel and showered immediately! Wrote to hotel management and they never contacted us to discuss. As a Marriott lifetime gold member we are very disappointed. Do not stay in room 414!!!