InTown Suites Extended Stay Arlington - Central

My experience at Intown Suites (Central) was very disappointing. The room had a serious roach problem, and I even found bugs in the bed. Although the staff sprayed once and said they notified the exterminator the issue was never resolved, and I was told there would be no refund. The conditions were unsanitary and uncomfortable — I would not recommend staying here.

The room was roach infected. I reported it the clerk and was told they would bring spray and never did. I have never been to and hotel and seen roaches. If this was not an emergency situation for my daughter and I would have have left.

do not book here. my upstairs neighbors are so loud my entire room shakes, like kids are just throwing themselves on the ground all day. front desk refused to help me even though i have a newborn baby, i was suggested to wear noise cancelling headphones.... as if i don't have a child i just mentioned. i asked for a room change and was given no help at all. this is a constant issue with staff, no help is ever actually given. just a run around. the guy i tried to book with says they are sold out, he told me the same thing at another location and somehow i got booked at another location he said was booked out, he is just lazy and doesn't want to do any real work. wear noise cancelling headphones?! with a new born?! dude go to hell

Nothing. It was not suitable

It was not accommodating. I was told they only had a third floor room. I would have to walk up three floors. I have challenges and use a cabe. I ask them to cancel my reservation. They charged me for the cancellation, When they could not accommodate me. This establishment caused the cancellation. They owe me a refund.

The roaches were the only down side to staying here. I went through an entire can of Raid and that's even with fogging the room out. Everything about the room was in satisfactory to great condition but the roaches will make the nices places be a bad experience.

Toilet was leaking, management fixed immediately. No issues other than a muggy room not a lot of air circulation so clothes began to smell mildewy. Kitchenette and refrigerator were in perfect condition. Really no complaints after check in. Room was clean, safe convenient location.