Home2 Suites By Hilton Yuma Pivot Point

The property is literally a few hundred feet from downtown. Staff very professional courteous very welcoming. Breakfast is great. They have great selection of meat. Bacon biscuits, yogurt juices. It’s great overall facilities clean rooms are great comfortable clean as well. Great place to stay.

I have no complaints very satisfied they always treat me well. Been there several times very accommodating so I really recommend this property.

Newer property, well maintained. Great location near historic downtown Yuma and freeway access. Spacious rooms, very clean, with partial kitchen stocked with all we needed. Bathroom clean and stocked nicely with personal care products. Comfortable beds. Great option for longer stays or families. Highly recommend.

The man working the front desk was awesome! Our TV had no remote so he gave us the one for downstairs. He was super friendly and quick to get me checked in.

The bed was very uncomfortable. The shower was also dirty and whoever designed it should be slapped, it was hard to get into the way the door opened unless you’re a midget. Also the water was barely lukewarm.

1 staff member greeted me at breakfast saying "Good Morning"

Training and education are needed for all departments. Customer Service-Starts when the reservation is made. I contacted the property after selecting the wrong booking date. After filling the change with Booking.com, the property never responded and said they couldn't help me. They told me to cancel my original booking and make another. when I arrived, the front desk clerk was behind a wall having a personal conversation until he noticed I was waiting. No polite greeting or thank you for waiting. The property is new but housekeeping and maintenance have not been trained. Ripped wallpaper, bathroom floor needed to be cleaned (Someone's nail was on the floor) Dishwasher had a rag smear across the front, shower turn on/off plate not attached correctly to the wall.

The rooms were spotless, and we had plenty of space. The restroom was clean as well. The kitchen was stocked with the basics that we needed. The lobby was inviting and comfortable.

The breakfast options they did have did not have the best taste (ie. the bacon).

Close to downtown Yuma…near the California border and shopping next exit over if classic downtown Yuma is not for you

No EV charging for non Tesla vehicles…there’s Tesla charging stations next to the property