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7.3 / 10 Guest Rating

Grand Kamala Lagoon by 21 Room

Jl. Chandrabhaga, Pekayon Jaya, Bekasi, West Java, 17148, Bekasi, ID

Grand Kamala Lagoon by 21 Room - main view

About the Property

Luxurious Amenities - Indulge in the 2 outdoor swimming pools and 24-hour fitness center for ultimate relaxation and rejuvenation.

Modern Comforts - Experience the comfort of 42 air-conditioned rooms with fireplaces, Smart televisions, and complimentary wireless internet access.

Convenient Location - Centrally located in Bekasi, with popular malls and attractions just a short drive away. Book your stay at Grand Kamala Lagoon by 21 Room for a truly unforgettable experience.

Facilities & Amenities

Designated smoking area
Wheelchair accessible
Elevator
Front desk (limited hours)
24-hour fitness facilities
Couples/private dining
Shopping mall on site
Eco-friendly cleaning products provided
Secured parking
Coin laundry on site

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

No pets and no service animals are allowed at this property. The property is professionally cleaned.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good21 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the great view.

Categories

Cleanliness5.2
Service8.2
Location8.7
Room Quality6.7
Amenities7.7
Value for Money7.2
Food and Beverage7.2
Overall Experience7.5

Select topics to read reviews

R
ReeksauAU
Verified booking
couple
Standard Room
Stayed in Oct 1, 2025

"Good"

1.0

The view

Small,dasting, all the floor was dirty

Helpful?
A
AsepidID
Verified booking
couple
Standard Room
Stayed in Aug 23, 2025

"Excellent"

8.0
Helpful?
K
KurniawanidID
Verified booking
family_with_children
Standard Room
Stayed in Aug 1, 2025

"Good"

1.0

Staff nya cukup membantu

Akomodasinya tidak sesuai gambar

Helpful?
P
Putut Ramadie idID
Verified booking
couple
Standard Room
Stayed in Jul 19, 2025

"Good"

6.0
Helpful?
M
MariedeDE
Verified booking
solo traveller
Standard Room
Stayed in Jun 8, 2025

"Worst Experience"

3.0

At least it had a great view which i could see from dirty window. The location is not so far from public transportation.

Bed sheet and blanket were worn out with many flecks and hairs, im not even sure that it has been washed and replaced since the last customer. Pillow and bolster were brown, so disgusting. Floor, Kitchen cabinet and window area were dirty, with some hairs. Bathroom was a disaster, so stinky, dirty, no toiletpaper, no soap, I didnt dare to enter it. The TV seemed to be controlled from another device, because it turned on and switched around without me touching the remote at all. Until now i havent posted pictures in Booking.com, but for this case, i have to because people need to stay away from it, or the owner needs to improve the service and quality.

Helpful?
T
TryanidID
Verified booking
young couple
Standard Room
Stayed in May 18, 2025

"Pleasant"

6.0
Helpful?
Y
YusanidID
Verified booking
review category business travellers
Standard Room
Stayed in Mar 20, 2025

"Pleasant"

6.0
Helpful?
Y
YusanidID
Verified booking
review category business travellers
Standard Room
Stayed in Feb 20, 2025

"Pleasant"

6.0
Helpful?
P
PribadiaeAE
Verified booking
family with young children
Standard Room
Stayed in Oct 1, 2024

"Everything was excellent!"

10.0
Helpful?
A
AderitotlTL
Verified booking
solo traveller
Standard Room
Stayed in Jun 10, 2024

"Great accommodation but need for proper cleaning."

8.0

Value for money.

The Kitchen stuff was not clean. The cabinet was dusty and there were insects which made me uncomfortable to use them.

Helpful?