Green Apartments

Never stayed took money then asked for deposits…. Never sent as they clearly don’t give u back so didn’t go !!! Never experienced anything like it

After booking was informed I need to pay £250 bond on hotel.com it said within 72hours on hotel email 7days before arrival I contacted both to clarify auto bots say contact hotel directly I tried they do not reply at all or answer phone , then I see several reviews saying do not stay it’s a scam and you will not get your deposit back, so I contacted again to clarify ( no response) until the day I’m arriving at 1pm an email saying I should have known and as I’ve not sent the £250 they have cancelled my booking Absolute disgrace DO NOT BOOK HERE

DO NOT STAY HERE ITS A SCAM!! Didn’t let me check in had to book else where last minute it’s a huge scam can’t get hold of anyone and there’s no reception.

Was a little bit worried when see reviews about people struggling to get deposit back. Mentioned this upon arrival and they only took a pre authorisation on my card so no money was deducted. The place was clean, the oven didnt work but wasnt to bothered as we were only there 1 night and didnt really need to use oven. It was nowhere near as bad as what i was expecting from reading reviews.

Nice property but check in was terrible, host never responds to messages and was very confusing over the phone, electricity shorted whilst we were staying there. Also paid a deposit via bank transfer that we were told would be refunded within a week of check out, has since been over 3 weeks and host has been no help at all over the phone

I couldn't get in to the property because they didn't accept overseas deposit transfer (using IBAN) , only from UK bank account. And it wasn't mentioned in the conditions that much. So please highlight it a bit more for future.

Apartment was okay to stay in for the weekend but the lack of staff being available and the general state of the property was what brought the apartment down. Nothing to complain about the actual apartment, clean sheets, working utilities and hot water.

No markings on the oven, had to guess. No pots or pans as they claim they only provide cutlery and crockery. No WiFi. Staff ignored all messages and phone calls.

Waiting around 2 hours for somebody to show up plus i havnt still recieved my 250 refund been a month nearly

Staff were very friendly and helpful , rooms were clean and tidy . Would stay again