The L1 Rodney St Rooms

Are you taking the piss? Look at my complaint on the night!! I want my money back and so far it’s being very difficult to retrieve. I’ve used hotels.com MANY times and won’t be using again

We booked this property for one night in Liverpool When we got to there we were unable to access the room because we were never provided with a code to the front door. We then spent several hours outside the property trying to gain access while to call the contact numbers provided to us, none of which were answered. Fortunately for us when we went round the back a maintenance man was leaving through the back door. We was informed that this property is under new ownership and the previous owner has been taking bookings though this website. This was not even the first time this had happened that week and when we left the property another man was at the front door who had booked though the same website. The maintenance man provided us with the new owners direct Constance number and we managed to get a booking straight from him as our previous booking did not infect exist. We have now payed twice for the same property and this ordeal took a sizeable chunk out of our day and added a lot of needless stress to what should have been an enjoyable weekend.

I will recommend this place for it's well functioning tidy rooms and very clean toilets and bathroom. You get a pin code at about 2:30 pm via email to press hard on the keypad to twist and push open the heavy front door to then look for the room and a keybox when then you are to turn a suitcase like combination to try and take out a key to open the room door! Rooms are larger than London's. There are showers and bath with proper soap and clean towels. There are suspected leftover visitor shower shampoos. There is no one cleaner seen so take care of your own bathroom! Some one do come to put new toilet rolls! The fully functional kitchen is great for cooking! The fridge is stocked with food from travellers long gone and a little suspicious to even touch. Ovens, microwave, stove, kettle, utensils, chopping board, everything is working plus a television. The Coke fridge is so noist that you can hardly hear the telly. Neighbouring rooms can be an annoyance. One night some one on the top of my room decided to literally jump and thump the feet the whole midnight. No response when I tried to calm the excited souls. What can be improved... perhaps the messaging replies. I needed to know where to leave my bags. Ended up leaving out by the staircase. Location? Central. Walks: 15 min with heavy luggage to Liverpool Lime Street. 18 min to the Docks and Liverpool One. Baltic Market party zone and Chinatown min away. The property has offers running, call them! I regret not doing.

Greeted on arrival, guided to a safe place to park, shown the amenities and left to it. The very pleasant greeter wasn't seen again! Recommend.

Lovely room however lights did not work bathroom light would not switch off and bedroom light only worked for a few hours before flickering and going off. Would benefit from blackout blind or curtains.

Needless to say I paid close to £145 for a box room and had to share a bathroom. I'm airline cabin crew and my partner is a travel agent and we will NOT be recommending this establishment. The bed was uncomfortable and one side pushed up against the wall next to a radiator, no hangers or television and the toilet seat in a shared bathroom was broken. I have never paid so much for such an awful experience. I believe this should not be sold as a hotel as it is not.

The hotel is basic, clean and comfortable. Good value for money. Pretty basic furnishings but adequate for an overnight stay.

I had a lovely stay at the property which was very close to the cathedral and the Royal philharmonic orchestra and within reasonable walking distances to other Liverpool attractions. I had an en suite room with a massive bathroom. The host was very friendly and made me feel welcome. Great for anyone who doesn't feel the need for a reception desk when they enter a property. Exceptionally clean and tidy.

Lovely clean room, easy to check in, shared a bathroom which we didn’t mind. Would definitely stay here again.

came here for a night away we were greated by a lovely receptionist the room was very clean beds were very comfortable and cosy good value for money and would definatley recommend