SpringHill Suites by Marriott Hilton Head Island

good location quiet

Water flow in the sink was barely a trickle. The outside areas are not maintained well. Needs updating.

The staff was great and the breakfast option was good as well

The only complaint I have is the lack of respect that during the night a party was going on in the lobby and was terribly loud, rude, and inconsiderate! We called the lobby to notify them of the noise level. We should have been refunded some of my money because we hardly slept during that night and had to get up for a flight. The water pressure is slow/light. Also there’s a smell from the trash or sewer outside.

Bed was very comfortable! I love the cover over the comforter, wish I could find it to buy one for my own house. There are some design features of the room that seem flawed or not well thought out, like the direction the cabinet opens to access the mini refrigerator. The gym was very clean and well maintained.

Overall, decor was great and fresh looking, bed and room were comfortable. Maid refreshed towels even though had do not disturb sign posted.

Family room and service were great the only thing was privacy of the toilet, a little privacy would be great so everyone can use the bathroom at the same time, a curtain or a little cover or partition would do but we enjoy the stay staff were courteous and polite.

Property was nice, water pressure was very low in our room. Sink water barely came out.

mattresses were hard and virtually unsleepable. opaque barn door for restroom that faced the beds and did not lock or latch. great condition and very clean & spacious, but mattress and bathroom door were terribly planned/chosen

Really nice and convenient… this was a last minute booking and really from the minute I booked this room through Expedia to the last day was really easy and seamless!