The Chimes Chiangmai Old City

Renligt väl underhållet hotel,mycket bra pool mycket bra personal,hjälpsamma o trevliga

poolen var ofta full av andra hotelgäster som inte respekterade att Chimes gäster hade förtur/reserverad på solstolarna varma dagar var det mycket folk i poolen från andra hotellet Ingen frukostbufe

The room is beautiful, clean and large. The location in the old city is great. The pool is functional and sweet and well decorated

Before we arrived, we were offered either a sofa bed for our toddler or extra bed for 800bht/night. We said that the sofa is fine, but when we arrived, at first they refused to give us extra linen and towel for the sofa bed even though we booked the room for 3. We thought it was a weird service and didn't argue much, and after 10 min they changed their mind and provided them, but it left a bed taste. After that incident, the service was very kind and sweet. There is no closet space (or very little) or enough hangers in the room and the shower water turned from hot to cold unexpectedly multiple times. the air-conditioning stopped working one night and they came to fix it and the temperature could not be regulated (or at least it didn't feel like) Twice we returned to our room and found the safe open. The first time, we thought this was our fault, but then it happened again on the same day after we double checked it before we left. We don't know how many BHT we left there so we don't know if anything was missing, and everything else (passports, dollars, tablet) was there. Maybe malfunction of the safe? it looks fine to us and we didn't have issues in the first few days. We didn't say anything because it was our last day, but felt very uncomfortable overall. In addition, the entire place was full of signs about things you should not do. we didn't see it anywhere else in Thailand. Maybe they had a bad experience with others, but that didn't help us feel comfortable either... All in all, a cute place, good price, but weird vibes.

The rooms were really big and clean

Nothing

Hotel bom e bem localizado

The staff was really friendly, which we appreciated.

The stay was generally pleasant, but the cleanliness of the bathroom could really use some improvement. There was noticeable buildup and mold between the tiles, which could easily be cleaned with some bleach. It’s a small detail, but it makes a big difference in how fresh and well-maintained the space feels. Hopefully, this can be addressed for future guests.