Capsule Transit KLIA2 Airside

Small space but comfy. It'd be better if could have "door" instead of Roman blind. Felt insecure when ppl walked pass my capsule. But overall it's still very comfortable.

it was my second stay. the accommodation itself (private room and shared bathroom) was fine. and clean. my biggest issue was the poor communication protocol. i sent an email to them, and waited for 3 days. no response. then i sent a message on facebook. got a response saying that they didn’t see any email from me. so i gave them my email address so that they could locate my email. they read that message. and still no response for another 4 days. then i sent another message on facebook. they immediately responded to my email. took them 7 days to answer a very simple question that required a yes or no. to me, that was a very poor customer service.

It is a TOP Hotel. We like it

perfect for long and overnight layovers, super clean and comfortable!

It should be made more clear where the hotel is located. It was pretty difficult to find and we had to exit through customs and immigration which defeated the purpose of getting a hotel right in the airport. They also required a cash deposit which seemed unnecessary instead of just taking a credit card. The beds were comfortable, but easy to hear other guests since the walls are not solid. We saw another capsule hotel inside the transit gate that we would have rather stayed at for an easier check in/check out.

Great location and being able to just walk downstairs and go to sleep whilst waiting for your flight.

it was clean but It would be great to provide a soap.

Nice hotel, very quiet

Poor air-conditioning and lack of mobile phone signal.

For the price it would be better go stay further out around KLIA / KLIA 2 area, at least u have a full room and bathroom to yourself. Can't really recommend this place unless you really need to rest and can't travel further away from KLIA 2.