Nevali Hotel & Convention Center

Goede douche en zeer goed ontbijt

Nvt

Konumu sadece

Personel çok kabaydı, oda asla ama asla resimdeki oda değildi, 2 banyolu 2 odalı bir yer beklerken çift kişilik düz oda verdiler. gidip konuştuğumda dedikleri şey, ödediğiniz fiyata bakın oldu.

Çok temiz otel çok güler yüzlü personal ve nazik çok rahat ve konforlu çok memnun kaldık herkese tavsiye ederiz Sehr sauberes Hotel, das Personal ist sehr freundlich und nett, hat ein gutes Frühstück, gute zentrale Lage in Sanliurfa, empfehle das Hotel weiter

Fijne hygiënische kamer

Ontbijt had iets uitgebreider gemogen

This property is presented as a five star hotel, but my experience was far from that standard. In reality, it felt closer to a two star stay, primarily due to cleanliness and overall upkeep. The room and common areas were extremely dirty. The carpets looked worn and neglected, and the bed, linens, and bedding all appeared old and visibly unclean. The doors were also dirty, with visible marks that suggested they had not been properly cleaned for a long time. Even the towels were in poor condition, including some that were stained and full of holes. The kettle in the room was another concern, as it appeared unclean and not something I felt comfortable using. The pool was also very dirty, which was particularly disappointing. It did not feel hygienic or properly maintained, and it discouraged any real use or enjoyment of what should have been a key facility. Another major drawback was communication. Most of the staff did not speak English, which made even simple requests unnecessarily complicated. The only exception was the restaurant manager, who was genuinely kind, professional, and helpful. Breakfast was also disappointing. For an entire week the selection remained essentially unchanged, with a limited variety and little attention to freshness or choice. Finally, the room lighting was poor. The space was noticeably dark, and the lack of additional lamps or proper lighting made the room feel gloomy and impractical, especially in the evening. Overall, this hotel does not meet the expectations associated with a five star rating. With significant improvements in cleanliness, maintenance, staff communication, and breakfast variety, it could offer a better experience. As it stands, I cannot recommend it.

Value for money

Breakfast