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10 / 10 Guest Rating

HOTEL KARUIZAWA CROSS

Karuizawa 601-1 , Karuizawa, jp

HOTEL KARUIZAWA CROSS - main view

About the Property

Luxurious Amenities and Services
HOTEL KARUIZAWA CROSS boasts a garden, shared lounge, and a restaurant with a bar. Guests can enjoy free WiFi, a ski pass sales point, and a concierge service during their stay.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at the hotel are equipped with essential amenities such as a desk, kettle, fridge, safety deposit box, and a flat-screen TV. Guests can also relax in rooms featuring a terrace with stunning city views.

Exciting Outdoor Activities
Located in Karuizawa, guests at HOTEL KARUIZAWA CROSS can indulge in a variety of outdoor activities including hiking, skiing, and cycling. For a memorable stay filled with adventure, book your accommodation now at this 3-star hotel.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional1948 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

P
PaveljpJP
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0
Helpful?
R
RevinauAU
Verified booking
couple
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

9.0
Helpful?
H
HagayilIL
Verified booking
family_with_children
Standard Room
Stayed in Apr 24, 2026

"Very Good"

7.0
Helpful?
M
MasahirojpJP
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"フロントに人がいないのは、ホテルとは言えない。"

8.0

旧軽に近い。

フロントに人がいなくて、チェックアウト出来ず、キーだけ置いてきた。宿泊料は後日決済。

Helpful?
D
DANjpJP
Verified booking
family_with_children
Standard Room
Stayed in Apr 23, 2026

"Excellent"

8.0
Helpful?
H
hideyukijpJP
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"なんか良い"

9.0

軽井沢商店街からすぐ、場所が良い駐車場有、静か。

強いて言えば宿泊先がここだったのね。

Helpful?
M
MichelfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Service de qualité"

9.0

Un excellent séjour dans cette hôtel particulièrement soigné. La proximité immédiate avec un petit centre commercial et la rue Old Ginza est pratique pour ceux qui souhaitent faire du shopping. Pour finir je tiens à souligner l'attitude du personnel, en particulier les hôtesses de l'accueil. Attentive, disponible et extrêmement professionnelle. Suite à l'oubli d’un effet personnel, l’equipe à réagi avec une grande efficacité et le suivi était régulier par e-mail. Les échanges étaient rédigés toujours avec soin et courtoisie. Une adresse que je recommande tant par la qualité du lieu que pour l'excellence du service.

Rien

Helpful?
佐藤jpJP
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Exceptional"

10.0
Helpful?
D
DAICHIjpJP
Verified booking
family_with_children
Standard Room
Stayed in Apr 19, 2026

"Exceptional"

9.0
Helpful?
A
AnneauAU
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Great hotel with helpful, friendly staff."

10.0

Good facilities, friendly helpful staff.

Nothing

Helpful?