Hotel La Casa de las Libélulas

Check-in & Out

Property Notes

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Hotel La Casa de las Libélulas in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Guests under the age of 18 can only check in with a parent or official guardian. Please note that this property is located in upper floors and there is no elevator, guests must use the stairs. When travelling with pets, please note that an extra charge of $150MXN per pet, per day applies.